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You will be updated with latest job alerts via emailAt eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.
Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.
Product Manager Shipping/Logistics
eBay is a global commerce leader that allows you to shape how the world buys sells and gives. Youll be part of a work culture thats been genuinely committed to diversity and inclusion since its founding more than 20 years ago. Here you can just be yourself do your best work and have a meaningful impact on people across the globe. We are looking for people with drive ideas and a passion for helping individuals and businesses succeed to help shape the future of eBaydoes this sound like you If so wed love to talk to you!
About the team:
We are passionate about connecting buyers and sellers around the world and creating opportunities through commerce and technology. Our responsibilities include all aspects of logistics to empower sellers through innovative shipping tools. Youll be joining a team with a global remit to make shipping easy and fun for all our sellers - from individuals trying to declutter their home to larger businesses handling several 1000s of packages per day.
About the role:
eBay is looking for a Product Manager to shape and execute our shipping tools product vision - including shipping labels API(s). You will own the end-to-end product lifecyclefrom strategy and roadmap to launch and iteration. You will ensure our APIs are secure reliable easy to use and meet the needs of our customers internal consumers and shipping partners. You will take pride in helping ebay businesses grow and in ebay operational teams be more efficient. Ideally you will have previously developed global product strategies for business customers and partners that enable and drive innovation and that have launched with significant results solving problems at scale. You will work closely with our regional business leaders product and domain leads to identify and build core capabilities while considering local market conditions critical to a long-term success.
Key responsibilities:
Define and implement product strategy and roadmap for Shipping tools and APIs backed up by customer needs and data; drive a scalable and flexible API architecture that supports global shipping use cases and local market needs.
Define success metrics KPIs and track performance.
Liaise with internal operations 3rd party vendors business customers to identify opportunities business problems and assess their impact.
Collaborate with developers and technical writers to drive onboarding and provide support.
Write clear product requirements user stories and API specifications.
As the Product Owner provide clear product vision to your scrum team and co-lead the Agile scrum team with engineering counterpart to execute on roadmap with clear milestones
Clearly set the product/backlog prioritisation with a balance of near-term deliverables and longer-term investment in technology platforms
Effectively communicate strategies & trade-offs up to senior leaders and down to development team
Job requirements:
Hands-on experience with agile development process
Experience managing public APIs from ideation through launch and lifecycle.
Ability to co-create and review API documentation and understand end consumer needs and pain points
Expertise and/or passion in technologies and products required to bring shipping and logistics solutions to market at scale and globally
Capable of translating technical requirements into business use cases and vice versa.
Design collect analyse and benchmark product data to make decisions and business cases
Manage and optimise business processes to free up developers
Asks the right questions to formulate product perspective and present requirements
Balances technical and business acumen; able to communicate what is possible and what will have the biggest impact on business
Builds positive relationships internally and externally; an active listener and clear communicator
Basic Qualifications:
7 years of product management experience including ownership of public-facing APIs.
Proven success in product development for e-commerce logistics or platform ecosystems.
Strong understanding of APIs authentication developer onboarding and versioning.
Experience with backend product platform development ability to translate a feature requirement into a backend platform capability.
Familiarity with agile development API lifecycle and backlog management.
Preferred Qualifications:
Experience with SQL Tableau or experimentation platforms.
Background in shipping platforms SaaS logistics tools or marketplace logistics.
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Required Experience:
Senior IC
Full-Time