Product Growth Expert
Product Growth Expert
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Job Description
As a Retention Product Growth Expert you will be a part of our Growth team and will be responsible for driving the overall product adoption and stickiness with the ultimate goal of optimizing for customer retention. You will collaborate closely with other members of the Growth team Product Engineering and Marketing teams to identify test and scale growth opportunities across the customer lifecycle.
Are you curious with a sense of ownership not afraid to challenge the status quo and have a customers well being as a top priority Keep reading!
What youll do:
- Develop and implement growth related in-product initiatives with emphasis on accelerating and optimizing product adoption
- Design engaging in-product flows tutorials and other compelling content to help more users understand and adopt Makes core features
- Closely collaborate with User Research Design Growth Marketing BI Analytics Product and Engineering teams to achieve our goals with a major impact on improving and optimizing the customer experience
- Create execute and validate A/B experiments and surveys
- Be able to dive into quantitative and qualitative insights about our customers
- Stay up-to-date on industry trends emerging technologies and customer needs
- Monitor and report on business metrics to stakeholders
What we are looking for:
- At least 3 years as a Growth Specialist eCommerce Specialist Junior/Associate Retention Product Manager Junior UX designer
- Experience in a SaaS environment is a big plus
- Understanding of SaaS conversion funnel and product-led growth principles
- Hands-on Experience with A/B experiments is essential
- Hands-on experience with Analytics tools such as Google Analytics PowerBI Mixpanel Amplitude
- Experience with product adoption tools is a big plus (i.e. Userflow Candu Chameleon Pendo Appcues etc.)
- Advanced English language skills both written and spoken
- Demonstrate ability to identify and reduce friction in the customer experience
- Curious analytical and somewhat opportunistic
- Willing to experiment and foster a fluid and dynamic team environment
- Willing to challenge the status quo and question assumptions
- Interested in automation/integration platforms
What we offer:
- RSUs grant in a rapidly growing company raising its value every day
- Annual bonus
- Multinational team with 42 nationalities creating the future of automation
- Learning & Development plan (online language professional courses conference tickets and other trainings) & 2 Company Learning Days per year
- 3 Company Impact Days per year
- Notebook/Macbook and 34 curved monitor
- 25 days of vacation 4 sick days
- 10 care days to care for your loved ones
- Extra parental vacation (3-6 months)
- RSUs grant for a newborn child
- Life insurance
- Gympass
- Meal and transportation tickets medical insurance
- Team buildings parties and company events multiple times a year
- Flexible working hours home office
If you see a match let us know and apply now!
#careeratmake
Employment Type
Full Time
