Connected Services Product Coordinator
Connected Services Product Coordinator
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Job Description
Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.
As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.
About the job
At Alfa Laval we are dedicated to pushing the boundaries of technology by connecting our machinery to help customers keep their vessels compliant and efficient. Our mission is to explore and develop new services that will benefit both Alfa Laval and our clients. We are seeking a dedicated and skilled professional to become a part of our dynamic team and help drive our mission of innovation and excellence forward.
Be a part of our exciting venture and help us shape the future of maritime solutions.
Key Responsibilities:
Drive the continuous development of the connected marine services platform to meet customer needs.
Navigate the complexity of developing new features adding new applications to the platform scaling up while meeting todays and future customer needs.
Identify and analyze customer requirements to enhance the platforms offerings.
Collaborate with cross-functional teams to integrate new services and products into the platform.
Monitor market trends and competitor activities to ensure our platform remains competitive.
Develop and implement strategies to increase customer engagement and satisfaction.
Provide training and support for internal teams and customers with new features and services.
Support the team in daily activities including customer interactions training sessions create necessary documentation and marketing material.
What you know
Bachelors degree in engineering is required.
Knowledge/Experience in the IoT principles (cloud development like Azure databases algorithm development IT security communication technologies)
Experience with Agile methodologies preferred.
Good communication skills and English language are required.
Who are you
Interest in digitalization and the possibilities this gives to Alfa Laval.
Have a mindset of setting the customer in focus and identify how we can develop for the customers benefit.
Dare to challenge the status quo open and agile mindset.
Able to drive change in a complex organization with multiple stakeholders.
Be transparent and capable of communicating with a range of different stakeholders.
Has a drive towards reaching target and completing activities.
Whats in it for you
We offer a challenging position in an open and innovative environment. Your work will have a true impact on a sustainable future and Alfa Lavals future success.
For further information please contact:
Jimmie Karlsson Global Sales and Technology Manager
Regina Garca Moguel Talent Acquisition Partner
Union information
Axel Schring Akademikerna
Anders Jansson Unionen
The application period will be open until August 24th 2025. We will review applications on a rolling basis and begin the selection in due time.
Please note that in compliance with GDPR we cannot accept applications submitted via email.
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Required Experience:
IC
Employment Type
Full-Time
