Operations Management Trainee
Operations Management Trainee
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Job Description
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Job Description:
For almost 100 years Ryder has provided customers around the world with integrated transportation logistics and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time resources and expertise few companies can spare. At Ryder we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.
We are a Fortune 500 company with 800 locations and over 40000 employees across the US and Canada! Employee satisfaction is part of our culture.
Type: Full time/Permanent
Shifts: Monday - Friday Evenings
Salary: $52000 Annual Salary
Location: Calgary AB
Why Ryder: pay
Summary
The Operations Management Trainee will support the shop management process and assist in cost savings customer retention and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations Asset Management Sales Quality and Rental.
Essential Functions
Responsible for the customer relationship activities by providing quality customer interface proactive customer management issue resolution and customer satisfaction.
Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
Partner with Sales staff on customer calls for new business and increased customer satisfaction.
Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
Accountable for coordinating with Maintenance Asset Management Sales and Marketing to ensure customer satisfaction.
Ensure accurate PM scheduling and follow up breakdowns and vehicle status updates; oversee Technician work planning for efficiency training and flexibility.
.
Additional Responsibilities
Relocation within the business unit at the conclusion of the training program is required.
Performs other duties as assigned.
Skills and Abilities
Detail oriented with excellent follow-up practices.
Strong verbal and written communication skills.
Instills commitment to organizational goals.
Capable of multi-tasking highly organized with excellent time management skills.
Able to prioritize work.
Flexibility to operate and self-driven to excel in a fast-paced environment.
Strong mechanical skills.
Effective interpersonal skills.
Excellent influencing skills.
Ability to create and maintain professional relationships within all levels of the organization (peers work groups customers supervisors).
Ability to work independently and as a member of a team.
Strong PC knowledge/skills to include spreadsheet and word processing software packages advanced required.
Basic understanding of Business Finance controls and metrics beginner required.
Qualifications
Bachelors degree required.
One (1) year or more customer service with issues resolution experience preferred.
DOT Regulated
No
Job Category
Operations and SupportCompensation Information:
Thecompensationofferedto a candidate may be influenced by a variety of factors including the candidates relevant experience; education including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; position may also be eligible to receive an annual bonus commission and/or long-term incentive plan based on the level and/or ranges for the position are below:
Pay Type:
SalariedMinimum Pay Range:
52000Maximum Pay Range:
52000Ryder is an Equal Opportunity Employer:
We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including womenvisible minorities aboriginals and persons with disabilities.
In accordance with our commitment to diversity and inclusion Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment selection and assessment you require an accommodation please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at .
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a @ email address and will never conduct an interview online through a chat type forum messaging app (such as WhatsApp or Telegram) or via an interview Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative please contact Ryder ator.
Current Employees:
If you are a current employee at Ryder please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clickinghere.
Required Experience:
Intern
Employment Type
Full-Time
