Service Management & Operations Sr Associate 1
Service Management & Operations Sr Associate 1
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Job Description
We are the leading provider of professional services to the middle market globally our purpose is to instill confidence in a world of change empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled inclusive culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM.
Responsibilities:
Provide assistance for time-sensitive and proprietary tasks for Assigned Leadership team members as requested.
Work with leadership to coordinate communication and support needs affecting the successful execution of leadership and operational activities.
Partner with assigned USI leadership and operations team members to develop leadership meeting objectives and agendas document meeting outcomes and follow up on related action items.
Assist with practice management reports maintaining dashboards and continuous process improvement.
Support leadership in execution of strategic or tactical imperatives.
Liaise with internal organizations (human resources finance marketing sales etc.) in support of related operational functions with guidance and instruction from assigned operations leadership.
Assist with uploading and/or organizing documents in SharePoint or other document management sites.
Be a resource to USI operations resources fielding questions.
In conjunction with assigned leadership support the definition of project scope and revise as appropriate to meet changing needs and requirements. Support leadership to manage project objectives schedule resources and deliverables.
Create and update project plans.
Working with assigned leadership to support response to and resolution of troubled initiatives on an as-needed basis.
Provide oversight and advocacy for the effective efficient use of internal systems.
Other duties as assigned.
Required Qualifications:
Bachelors degree or equivalent experience
Experience managing multiple projects of low to moderate risk
Strong Microsoft Office skills including Microsoft Word PowerPoint Excel and Outlook .
Ability to prepare PowerPoint presentations including charts graphics and tables speaker notes & handouts etc. .
Strong communication skills both written and verbal.
Preferred Qualifications:
3-5 years relevant experience.
Previous project or team management experience.
Advanced Microsoft Office Excel skills.
Experience working in Smartsheet.
At RSM we offer a competitive benefits and compensation package for all our offer flexibility in your schedule empowering you to balance lifes demands while also maintaining your ability to serve more about our total rewards at
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/ is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application interview or otherwise participate in the recruiting process please send us an email at .
Required Experience:
Senior IC
Employment Type
Full-Time
