International Practice AssistantII
International Practice AssistantII
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Performs administrative functions to support smooth and efficient service to International Patient Services patients. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient orientation including patient itineraries and way findingEssential Functions:
- Perform routine administrative and clerical duties including patient registration.
- Greet and assist patients.
- File materials in patient folders and print appointment schedules.
- Process and scan documents to patient medical record/LMR.
- Open and distribute mail or faxes.
- Type forms records schedules memos etc. as directed.
- Handles screens and/or takes messages related to prior authorizations referrals and verify registrations for accuracy.
- Monitor patients in waiting room and responds to any needs for information.
- Assists in patient flow processes.
Qualifications
Education:
High School Diploma or Equivalent required
Associates degree preferred
Experience:
1 year of healthcare office experience required
Knowledge Skills and Abilities:
Basic Proficiency with all Office Suite.
Knowledge of office operations and standards and understanding of office procedures including filing copying scanning printing and faxing.
Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.
Understanding written sentences and paragraphs in work related documents to correspond and communicate with others clearly and effectively (including composing/editing e-mail memos and letters) and to take complete and accurate messages.
Managing ones own time and the time of others.
Well organized and good time management skills to manage multiple tasks effectively follow established protocols and work within systems.
Additional Job Details (if applicable)
M-F Eastern business hours onsite required.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Intern
Employment Type
Full-Time
