French-speaking Customer Support Representative
French-speaking Customer Support Representative
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Job Description
Position: French-speaking Customer Support Representative
Location: Bucharest Romania
Employment Type: Full-time On-site
Industry: BPO (Business Process Outsourcing)
Are you fluent in French and passionate about providing top-tier customer service
Join a leading BPO company in Bucharest and become part of an energetic international team delivering high-quality support to clients across various industries.
Key Responsibilities:
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Handle incoming customer inquiries via phone email and chat in French
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Provide accurate information regarding products services and policies
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Resolve customer concerns efficiently while maintaining a professional tone
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Escalate complex issues to the appropriate department when necessary
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Ensure customer satisfaction and adhere to service-level agreements
Ideal Candidate:
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Fluency in French (C1) and English (B2)
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Excellent written and verbal communication skills
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Customer-oriented mindset and strong problem-solving abilities
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Previous experience in customer service is a plus
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EU citizenship or valid work authorization for Romania is required
Whats Offered:
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Competitive monthly salary
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Performance bonuses and incentives
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Private health insurance
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Full training provided
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Relocation support (if applicable)
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Modern office facilities and a collaborative team environment
Want to grow your career while living in one of Eastern Europes most dynamic cities
Apply today and our recruitment team will reach out to schedule an introductory call.
Employment Type
Full Time
