Credit Card Fraud Manager
Credit Card Fraud Manager
Posted on :
12-07-2025
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1 Vacancy
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Job Description
Reporting to the head of financial crime compliance the Credit Card Fraud Manager will:
- Manage AML and fraud risks particularly those related to credit and debit card and other payment solutions
- Handle customer disputes chargeback cases and coordinate with various stakeholders to implement effective risk management strategies and procedures
- Liaise with regulators on disputes and chargeback cases ensuring compliance including preparing Suspicious Transaction Reports and communicating with regulatory bodies and law enforcement agencies
- Monitor and adjust anti-fraud rules based on business requirements risk landscape changes and regulatory updates and ensure risk management procedures are implemented/followed
- Ensure compliant payment solutions are implemented
To qualify:
- Minimum 8 years of experience in AML/CFT bank fraud investigation transaction monitoring payment solutions and handling customer disputes/chargebacks
- Digital or virtual banking experience is preferred
- Experience in collaborating with business/product teams in setting up and adjusting anti-fraud rules in the card and payment industry
- Fluency in written and spoken English and Chinese (Mandarin preferred)
Employment Type
Full Time
Key Skills
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