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About the Role:
As a Finance Systems Analyst you will provide support and technical assistance to users for issues related to a variety of software applications while meeting defined service level expectations.
This job is part of the Financial Systems function which is responsible for ensuring accounting systems operate effectively.
What Youll Do:
Respond to requests for assistance with a variety of accounting software packages.
Document issues resolutions or other actions using the incident management system.
Troubleshoot and resolve system issues.
Generate custom reports based on internal and external client business requirements.
Review customer requests to identify and escalate potential system security and/or compliance violations of internal and external controls including internal team control requirements.
Actively participate in projects aimed at increasing efficiencies and customer satisfaction.
Identify process and system improvements and recommend solutions using established processes to initiate new work efforts.
Execute authorized electronic payments including wire transfers ACH and tax payments.
Apply basic knowledge of standard principles with limited practical experience.
Lead by example and model behaviors aligned with organizational values.
Impact the quality of your own work.
Work within standardized procedures and practices to achieve objectives and meet deadlines.
Exchange straightforward information ask questions and check for understanding.
Note: This is not an exhaustive list of responsibilities; additional tasks may be assigned.
What Youll Need:
Bachelors degree preferred with up to 3 years of relevant experience. A combination of education and experience will be considered in lieu of a degree.
Ability to use existing procedures to solve standard problems.
Experience analyzing information and standard practices to make informed judgments.
In-depth knowledge of Microsoft Office products (e.g. Word Excel Outlook).
Strong organizational skills with an inquisitive mindset.
Intermediate math skills with the ability to calculate complex figures such as percentages fractions and other financial-related metrics.
Full Time