Sr Workplace Experience Coordinator
Sr Workplace Experience Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About the Role:
The Workplace Experience Sr. Coordinator provides workplace services and administrative support to enhance individual well-being personal productivity and organizational effectiveness within a vibrant Arts Workplace Experience program. This role connects employees to their environment and helps them find balance in their lives through high-touch services and exceptional customer service.
Responsibilities include managing space and equipment inventory coordinating maintenance and repairs handling administrative tasks supporting the community through communication and service and contributing to program success through vendor management marketing and operational support. The program offers employees unique experiencesfrom hobby classes and inspiring art to creative amenity spaces like fully equipped music practice rooms designed to spark passion and support personal development.
What Youll Do:
-
Keep the database up to date with any changes to room or equipment inventory; tag new equipment upon arrival.
-
Conduct audits and site visits to Bay Area spaces to verify inventory ensure equipment functionality and resolve discrepancies.
-
Maintain space quality by promptly submitting facility requests as needed.
-
Coordinate the online/offline status of spaces during building activation or deactivation.
-
Manage equipment procurement track finances and organize receipts.
-
Handle administrative tasks such as scheduling approving access requests and coordinating signage.
-
Coordinate instrument cleanups and routine maintenance schedules to ensure optimal equipment condition.
-
Oversee piano tunings with professional tuners and manage piano relocations.
-
Manage the lost and found process.
-
Provide insights on space utilization based on monthly data.
-
Deliver high-quality customer service via internal support channels (ticketing system scheduling tools phone email and in-person).
-
Collaborate with a volunteer network to support upkeep and contribute to program growth.
-
Participate in facility operations meetings and quarterly community syncs.
-
Share updates and guidelines with users through internal communications.
-
Manage program marketing and communications draft content and create internal materials.
-
Maintain vendor relationships and ensure compliance with program requirements.
-
Audit service billing for accuracy and maintain program documentation.
-
Coordinate meetings and client communications with strong organization and proactive updates.
-
Perform other duties as assigned.
What Youll Need:
-
High school diploma or GED required.
-
23 years of related experience (e.g. concierge hospitality room management or customer service). Associate or bachelors degree preferred.
Skills & Competencies:
-
Communication Skills: Ability to tailor communication for various audiences. Strong interpersonal vendor-facing and user-facing communication. Warm engaging demeanor with the ability to empathize and provide helpful support.
-
Financial Knowledge: Basic understanding of financial terms. Ability to calculate simple figures such as percentages.
-
Reasoning Ability: Capable of solving problems in standard situations using analytical thinking and good judgment.
-
Scope of Responsibility: Makes decisions using general understanding of procedures and policies to meet goals and deadlines. Collaborative and team-oriented.
Preferred (but not required):
-
Experience in facilities or space management
-
Proficiency in Google Workspace (Gmail Calendar Slides Docs Sheets) and Excel
-
Background in creative writing
Employment Type
Full Time
