Manager, Privacy Insights and Reporting (3119)

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Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

As part of Global Compliance Privacy along with other risk and oversight partners provide objective guidance independent challenge and risk-based oversight of TDs compliance with applicable privacy laws rules and regulations (LRRs). Privacy plays a key role supporting TDs Regulatory Compliance Management (RCM) Framework which sets out the structures processes and key control elements through which Risk Owners and Oversight Functions globally are expected to manage and mitigate regulatory compliance risk inherent in their business or corporate segment activities.

Privacys mandate is to promote a culture of privacy compliance through global and jurisdictional policies standards and guidelines that: (i) align to regulatory requirements and TDs Enterprise RCM Framework and related Standards; (ii) reinforce enterprise-wide privacy accountability; and (iii) are adaptable to regulatory change and the evolving needs of our businesses.

The Privacy Insights and Reporting team as part of Global Privacy Operations leads and coordinates reporting activities in addition to ad hoc requests from Compliance Program Management (CPM) and other partners.

Job Description

Reporting to the Senior Manager Privacy Insights and Reporting this role provides specialized reporting and business intelligence support to the broader Privacy team.

Key accountabilities include:

• Lead Privacys engagement in the Compliance Strategic Insights and Reporting (CSIR) teams reporting processes including the Global Compliance Board and Senior Management Reporting Procedures.

• Maintain and execute against Global Privacy Operations Board & Senior Management Audit Committee of the Board (ACoB) and Enterprise Risk Management (ERM) Reporting Support Process.

• Facilitate updates to the CSIR team for Senior Executive Team (SET)/Chief Risk Officer (CRO)/Chief Compliance Officer (CCO) reporting.

• Participation in the CSIR teams Insights Meetings and validating Privacy content.

• Lead the development and socialization of Privacys Horizontal Risk View in collaboration with the broader Privacy team.

• Metric development and data insights including from within Privacy and from other risk and oversight functions.

• Leverage and analyze various data sources to generate insights on the state regulatory compliance for privacy LRRs including key risks themes trends and regulatory developments.

• Validate the quality and integrity and maintain a repository of the data included in reporting packages.

• Support engagement of the team in self-reflection and continuous improvement to determine how insights from reporting processes inform our program priorities and activities.

• Support the review and response to ad hoc requests from Compliance Program Management (e.g. Compliance mandates etc) and other partners (e.g. Dow Jones Index ESG Sustainability Report etc).

• Maintain strong relationships with key stakeholders and be an ambassador for TDs privacy program across the organization.

• Contribute to and support the execution of Privacys strategy and programs.

• Contribute to team development of skills and capabilities through mentorship of others by sharing knowledge and experiences leveraging best practices and identifying ways to innovate our processes.

• Lead motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.

• Assist in the development implementation and maintenance of Privacy governance documentation (e.g. policies standards guidelines and processes).

• Lead/support special projects as required.

Other Qualifications/Skills/ Experience:

• Extensive experience with data analysis and the use of reporting and visualization tools (e.g. Python SQL Excel PowerBI Tableau) is essential for this role.

• Strong ability to:

  • Determine relevant data sets and the most appropriate type of analysis to draw meaningful insights and compelling dashboards to effect data driven decision making; and

  • Propose relevant metrics including thresholds to highlight privacy considerations within RCM and Privacy program activities.

• Excellent verbal and written communication skills with an ability to interact at various levels of the organization and tailor communications to the intended audience.

• Strong attention to detail.

• Exceptional time management and organizational skills with the ability to manage multiple priorities in a fast paced/evolving environment.

• Strong ability to:

  • work independently think critically and make decisions; and

  • build and maintain relationships work collaboratively influence and build consensus across a number of stakeholders to drive creative and responsive solutions.

• Highest personal and professional integrity and standards to advance TDs vision and protect the brand.

Education and Accreditation

• Undergraduate degree with 7 years of professional experience.

• Background in Privacy Compliance or Risk would be considered an asset.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):