Service Porter
Service Porter
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Job Description
Service Porter
A little history...
Take care of the customer and your employees and the rest will take care of itself. -Albert M. Serra
Serra Traverse City is proud to be part of Serra Automotive one of the top ten privately-held retail automotive groups in the nation. In 1973 founder Albert M. Serra began with a single Chevy store and a people-first philosophy. Within five years the dealership achieved Top Five status in the United States and in the process fine-tuned a solid formula for growth and an unquenchable passion for success. Following sound operational strategies Serra Automotive has managed steady expansion in economies both struggling and strong.
Today Serra Automotive operates in seven states and employs over 2200 people. The network includes 44 dealerships and represents 56 automotive franchises making it a formidable force in the $1 trillion automotive retailing industry.
- Greet and welcome service customers in a friendly and courteous manner.
- Identify and direct Service Advisor to their customer.
- Install disposable seat covers and floor mats in all vehicles taken in for service.
- Drive vehicles from the service lane to their proper places in the service parking lot.
- Deliver the keys and repair order hard copies to the appropriate Service Advisors workstation immediately after parking a vehicle in the service parking lot.
- Maintain the parking lot in a neat and organized manner.
- Retrieve customer vehicle from the parking lot when their bill is paid.
- Inspect each vehicle for damage prior to parking for service and when retrieving after service for lot damage that may have been done during the vehicles stay in the Service Department. Report any damage to Advisor and or management immediately.
- Wash vehicles.
- Run any necessary errand required by the service department.
- Pick up and delivery of customer vehicles
- Transport customers and dealership personnel as needed
- Maintains building and ground as needed
Job Requirements
- Must have valid drivers license with clean driving record.
- Ability to drive both manual and automatic vehicles.
- Ability to follow both oral and written directions and instructions.
- Ability to read road maps use of GPS whenever necessary.
- Maintain regular and prompt attendance.
- Positive attitude demonstrating courtesy to all customers.
- Promotes a productive working relationship with others.
- Generates pride and commitment within the department.
- Promotes cooperation and teamwork through actions.
- Maintains positive working relations.
Benefits
- Competitive compensation
- Medical Dental Vision - 1st of the month following 60 days
- HSA
- Short/Long term Disability
- Voluntary Lift - Employee Spouse Child
- 401(k)
- Employer Paid College Education for Employees Spouses Children and Step-Children
- Employee Assistance Program (EAP)
- Paid time off
- Paid holidays
- Employee Discounts - Sales/Service/Parts
Job Type:
- Full-time
Interested Heres how to apply!
- If this position sounds like the right fit for you the next step is to fill out our online application.
- Dont worry the application is pretty simple! You wont be asked to provide every nit-picky detail of your entire work history.
- Upload your resume and answer a couple of questions to help us get to know you better.
- Then your application process will be complete!
Have questions before applying
We have answers! Reach out to our HR Recruiter at
Employment Type
Full-Time
