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You will be updated with latest job alerts via emailAt Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
At Medtronic the Associate Clinical Specialist supports the Neuromodulation Pain and Target Drug Delivery Therapies in the areas of surgical coverage follow-up support troubleshooting customer service and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district.
This is afield based are seeking a committed professional to join our team required to reside within the territory and drive to multiple accounts throughout the region. A valid drivers license is essential for this role which also involves travel outside the territory presenting opportunities for broader engagement.
Responsibilities may include the following and other duties may be assigned:
Represents Medtronic during surgical procedures by ensuring all necessary equipment and products are available providing technical support and device selection and performing programming and testing of all device systems
Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products
Provides clinical support in surgeries re-programmings troubleshooting and follow ups in hospitals and clinics
Responds promptly and appropriately to technical inquiries by customers patients and colleagues
Maintains a working knowledge of competitive products
Educates and trains physicians hospital personnel and office staff on products and therapies. This is expected by but not limited to coordinating one on one teaching sessions formal in-services education programs seminars and/or outside symposia (based off quarterly Plan of Action as directed by Leadership)
Assists Management and Sales Training department in education/training of new employees in the district
Complies with required event reporting and documentation utilizing Medtronic technology tools
Accountable for placing orders with customer service for pending purchase orders and product replacement
Expected to work with materials management to collect POs for cases covered within the territory/district
Responsible for managing inventory provided for case coverage including: timely transactions when product is used sold or transferred maintaining a required level of cycle count accuracy executing product retrievals as instructed turning over inventory in a reasonable time frame not implanting expired product or product that is on hold
Contributes to the achievement of quarterly goals associated with specific initiatives at the district regional and/or national level
Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s)
Visits accounts to replenish literature and establishes/maintains relationships with office staff
Effectively utilizes Excel a mobile phone an IPAD a laptop and/or a Samsung tablet regularly
Manages business expenses and budget effectively and in given timeframe
Ensures personal understanding of all quality policy/system items that are personally applicable
Completes all new hire therapy trainings as directed by medical education
Completes all corporate compliance training prior to date due
Ability to be flexible with schedule while working and/or attending clinical events possibly outside of normal business hours to include weekends and after hours and at the discretion of Clinical Specialist Manager
Travels to cover district cases as needed in the district and occasionally to other districts at the discretion of Clinical Manager
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
Qualifications
Must Have: Minimum Requirements
To be considered for this role please ensure these minimum requirements are evident on your resume.
A High School Diploma or GED with a minimum 4 years of clinical or medical sales experience; or
An Associates Degree with a minimum 2 years of clinical or medical sales experience; or
A Bachelors degree
Nice to Have
Bachelors degree in a health care related field
Masters degree
Registered nurse or HCP with experience in a sterile environment
Clinical experience with implantable neurological products and patient care
Experience in servicing medical personnel on product use
Experience with a medical device company or pharmaceutical company and clinical experience in a specialty area: neurology neurosurgery orthopedic operating room pain management or home health care
Understands basic reimbursement and healthcare environment
Excellent organizational skills and ability to work under pressure
Other Job Requirements
Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
Ability to serve as the primary resource for scheduled and unscheduled clinical events periodically to work weekends evenings and nights and may be to engage in overnight travel within own district or neighboring districts
Ability to work efficiently and autonomously with little direction when outside of clinical events
Ability to attend national meetings district meetings and other training as requested
Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room
Ability to lift up to 40 lbs
Ability to sitting standing and/or walking for 8 hours per day
Ability to bend/stoop squat and balance frequently
Specific vision abilities required by this job include close vision distance vision depth perception and ability to adjust focus in relation to travel and operating a personal computer.
Must have a valid drivers license and active vehicle insurance policy. In addition your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.
Business Description:
Our vision is to become the undisputed world leader in Neuromodulation improving patient lives through innovative solutions. Our therapiesspan the care continuum; from early interventional procedures to implantable surgical technologies that relieve pain restore function and improve lives for our patients.
Were committed to applying clinical and economic evidence and integrated technologies to our unmatched portfolio of therapies to develop healthcare solutions that increase patient access improve theefficiency of procedures and deliver successful patient outcomes.
The Neuromodulation Operating Unitoffers solutions from early interventional procedures to implantable surgical technologies that treat chronic pain as well as pain from spinal fractures cancer and severe spasticity.
Our key Interventional Pain therapies include: Balloon Kyphoplasty Vertebroplasty and Radiofrequency Ablation
Our key Pain Therapies include: Spinal Cord Stimulation Drug infusion systems for chronic pain severe spasticity RF Nerve Ablation.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).
Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. In addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Experience:
IC
Full-Time