Director, Global Technology Sales Operations
Director, Global Technology Sales Operations
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$ 164000 - 164000
1 Vacancy
Job Description
About this role:
The primary purpose of this role is to drive revenue growth through tactical execution of retention and growth programs for Global Technology Sales (GTS). This encompasses planning and development activities such as program design and execution process improvement and world-class execution of existing programs to new areas. This role will lead execution with support from BU partners and sales leaders. The role will focus on quantitative and qualitative analysis to identify actionable insights measure progress and impact (ROI) to make necessary ongoing enhancements.
The broader team seeks to:
Develop and execute programs in support of our key priorities; partner cross-functionally to ensure all functions are aligned with and supporting the GTS teams
Provide analytics and data that enables leaders to manage and grow their businesses and drive overall productivity improvements
Accelerate growth and retention of our largest accounts
Drive key pipeline and retention activities for Business Developers and Account Executives; build the GTS salesforce of the future
Lead strategic projects and initiatives across the organization working with partners across business units with insights to the Operating Committee
Our team is highly collaborative working across Gartner Sales Service Product and Research and Advisory.
The Sales Operations Director is a key member of the team contributing to the development execution and management of programs and partnering across a broad range of internal stakeholders and partners.
What you will lead:
Demonstrate excellent leadership and managerial qualities and values; encourage teamwork & collaboration.
Attract develop and retain great talent on an ongoing basis and build a team culture with a positive and service-oriented and problem-solving mindset.
Play a key leadership role in supporting overall GTS and each regions sales target achievement.
Lead initiatives and identify opportunities to increase and accelerate growth and retention of the GTS business. Focus for this role will be on assessing top sales IC performance identifying best practices and translating those into actionable and scalable guidance and enablement resources to support GTS growth and sales success across all GTS practices.
Drive execution with Sales teams by using proven sales practices (the HOW to do it).
Collaborate across GTS Communications Sales L&D Marketing Product Research and Advisory to bring these solutions to our sales teams in a coordinated way.
Work closely with Continental Ops Sales Leaders and Service/Delivery teams to drive execution of these solutions and programs as well as monitor to determine ongoing effectiveness.
As needed lead the production and delivery of operational and planning presentations to senior business leaders to effectively link identified best practices with business strategy (quarterly GTS Ops reviews monthly Gartner Leadership Team discussions).
Cultivate strong and mutually respectful relationships across the organization and partner with GTS leadership to solve problems and identify business improvement opportunities.
Provide guidance regional management teams to ensure operational consistency and share best practices in driving growth retention and GTS upgrades to new products.
Support Long Range Plan (LRP) and related pilots execution on an as-needed basis.
Operate as an extension of GTS sales to represent the nuanced needs of our portfolio business.
What youll need:
Demonstrated experience in leading supporting and coaching a high performing team
Strong process orientation and ability to dynamically prioritize in a fast paced environment
Strong relationship-building skills: Able to effectively partner with multiple teams and leaders to influence in a matrixed environment.
Proven ability to understand business initiatives and challenges and to recommend business solutions using fact-based analytics.
Excellent written and verbal communication skills; ability to create and deliver effective presentations and updates for use by multiple levels of staff up to and including the executive level.
Excellent organizational skills with the ability to manage multiple work streams and large amounts of detail simultaneously.
Program management experience: Ability to organize and track complex projects keep self and others on track and identify emerging issues.
Curiosity: Interest in understanding complex problems to identify underlying drivers and surface interesting new approaches that can scale.
Ability to identify opportunities to simplify the seller experience by contextualizing key messages and connecting dots on common themes across partnerships.
Proficient with Excel and PowerPoint.
12 years of professional experience in a role or roles requiring the aforementioned skills.
What you will get:
Competitive salary generous paid time off policy charity match program Medical Dental & Vision Plans Parental Leave Employee Assistance Program (EAP) 401K matching and more!
Collaborative team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities
#LI-KP2
#LI-Hybrid
Who are we
At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable objective insight helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979 weve grown to more than 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast virtually untapped market potential ahead of us providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.
We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.
What do we offer
Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.
Ready to grow your career with Gartner Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 116000 USD - 164000 USD. Please note that actual salaries may vary within the range or be above or below the range based on factors including but not limited to education training experience professional achievement business need and location. In addition to base salary employees will participate in either an annual bonus plan based on company and individual performance or a role-based uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO a 401k match up to $7200 per year the opportunity to purchase company stock at a discount and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race color creed religion sex sexual orientation gender identity marital status citizenship status age national origin ancestry disability veteran status or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at 1 or by sending an email to.
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Required Experience:
Exec
Employment Type
Full-Time
