Automotive In Transit Repair Coordinator
Automotive In Transit Repair Coordinator
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Job Description
For a quick application text APPLY1 to 82174
About Dent Wizard
Dent Wizard is the nations undisputed leader in automotive reconditioning services and vehicle protection products and our success is the result of the great people who serve our customers. Were stable growing and have a strong business model with opportunities in 43 states 2.5 million vehicles repaired every year and more than 3000 highly skilled employees. Help us reach new heights and receive the respect rewards and recognition you deserve.
A In-Transit Repair Coordinator at KhS Global Automotive Solutions is responsible for overseeing and coordinating automotive repair operations for vehicles in transit at rail yards ports or storage lots. This role ensures high-quality timely repairs to meet manufacturer and client standards minimizing delays in vehicle delivery. The coordinator acts as a key liaison between technicians rail yard personnel manufacturers and insurance partners managing workflows and ensuring operational efficiency.
Essential Duties and Responsibilities:
Receive ITR cases through the Outbound Transportation (OBT) System
Review cases to ensure ITR submission guidelines have been followed and the necessary documentation has been submitted
Ensure all cases are reviewed daily and dispatched
Review Vehicle Delivery Receipts to ensure damages are signed off by both parties
Ensure damage being reported matches the damage on the Vehicle Delivery Receipt
Review dealer repair estimates verify parts/labor rates and determine preliminary category of vehicle
Review damage photos to validate damages coincide with damage noted on the delivery receipt
Request additional information when needed
Conduct daily follow-up with dealers on repair status and timing
Review paid Transportation claims for units where diversion was requested
Create diversion requests for required units in the Vehicle Buy Back System
Create disclosures for diverted units consigned to auction in VBBS
Complete documentation for scrap units that are sent to LKQ
Interact with auction personnel regarding the pickup of diverted units to auction when required
Interact with Business Centers personnel regarding case management when required
Oversee all stolen vehicle reports
Report all vehicles stolen to Stellantis security for vehicle tracking initiation.
Obtain and provide required documentation to recover stolen units from tow-yards
Onboarding of additional ITR dealerships
Work with Stellantis Fleet team on repair status and timing updates
Identify and provide relevant information to management towards process improvement
Qualifications:
High School diploma or equivalent
1-2 years in automotive industry or equivalent
Excellent verbal and written communication skills with the ability to effectively interact with stakeholders at all levels including senior management repair shops and insurers.
Working Conditions:
This position is primarily sedentary and can involve the following:
Sit for extended periods while performing duties such as using a computer reading and writing.
Occasionally stand walk and move while using hands and fingers to operate office equipment including a computer keyboard and mouse.
The compensation offered for this position will depend on qualifications experience and geographic location.
The starting compensation is expected to be:
$21.00 - $23.00This position is targeted to close on:
We offer a competitive & comprehensive benefit package including: paid time off medical dental vision and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.
EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race color national origin religion gender age veteran status political affiliation sexual orientation marital status or disability (in compliance with the Americans with Disabilities Act*) or any other legally protected status with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application or any portions of same based on the impact of a disability should contact Dent Wizards Human Resources Department to discuss your specific needs. Please feel free to contact us at
Required Experience:
IC
Employment Type
Full-Time
