Position: Customer Support Specialist
Work model: Remote
Location: Greece
Employment type: Full-time
What you will do:
- Communicate with customers via phone chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction representing a major brand
- Provide and maintain strong professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
What you will bring:
- Fluency in Norwegian
- Very good communication skills in English
- Exceptional communication & soft skills as well as problem-solving skills
- Computer knowledge/tech savviness
- Resourceful able to multitask
- Thrive as a team player in a fast-paced high-energy change-oriented environment
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you)
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break areas