Route Dispatcher/Planner
Route Dispatcher/Planner
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Competitive Hourly Compensation
- Consistent Weekly Schedule
- Opportunity for Career Growth
- Continued Training and Development
- Work/Life Balance
Maintain the delivery drivers daily schedules dispatch route changes such as delivery priority & added vendor pick-ups communicate delivery delays directly to the customer and sales teams.
Daily Duties:
Coordinate vendor pick-up schedule and same-day deliveries.
- Review and communicate route timing.
- Communicate traffic conditions and route changes to delivery drivers.
- Schedule and maintain the out-of-town delivery calendar.
- Monitor the routes and status of drivers to coordinate and prioritize their deliveries.
- Prioritizing same-day deliveries according to urgency and order status.
- Monitor and respond to inquiries by the sales team on delivery ETAs and Pickup times.
- Update delivery addresses as received by route drivers.
- Confirm all manifests are closed from the previous day.
- Review / Audit delivery photos for quality and report findings to Outbound Supervisor.
- Review PTO calendar daily and communicate with Outbound Supervisor.
- Prior experience as dispatcher or relevant position.
- Experience with Epicor Eclipse is a plus!
- Fast typing with experience in data entry.
- Basic knowledge of DOT guidelines and emergency procedures.
- Proficient in English (oral and written).
- la capacidad de hablar espaol es una ventaja!
- Outstanding organizational and multitasking abilities.
- Active listener with excellent communication skills
Employment Type
Full-Time
