drjobs Technical Product Manager, Cloud Service Provider

Technical Product Manager, Cloud Service Provider

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1 Vacancy
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Job Location drjobs

Waterloo - Canada

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

At Arctic Wolf were not just navigating the cybersecurity landscape - were redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: weve earned recognition on theForbes Cloud 100 CNBC Disruptor 50 Fortune Future 50 and Fortune Cyber 60lists and we recently took home the2024 CRN Products of the Yearaward. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading but also shaping the future of security operations.

Our mission is simple: End Cyber Risk. Were looking for a Technical Product Manager Cloud CSP & MDR Integrations to be part of making this happen.

The Technical Product Manager Cloud CSP & MDR Integrations will serve as a subject matter expert in Managed Detection and Response (MDR) for major Cloud Service Provider (CSP) platforms primarily Microsoft Azure and Amazon Web Services (AWS) with desirable knowledge of Google Cloud Platform (GCP) and emerging needs in Oracle and Alibaba Cloud. This role is critical in defining delivering and scaling security integrations and telemetry across XDR platforms with a focus on leveraging native CSP security services (e.g. Microsoft Defender AWS Security Hub) to reduce customer risk and accelerate threat detection.

The Technical Product Manager will collaborate with cross-functional teams translate cloud security needs into product strategy and guide the development of integrations that support detection investigation and response workflows for enterprise customers.

LOCATION: This role is open to Remote-Canada and Hybrid-Waterloo ON CA.

Primary Responsibilities and Duties:

  • Own and evolve the MDR integration strategy for cloud-native security services particularly Microsoft Defender for Cloud Microsoft Sentinel Azure Arc AWS Security Hub GuardDuty CloudTrail and related telemetry services.

  • Define integration workflows and product requirements that align with threat detection and response use cases across CSP platforms.

  • Work with engineering threat research and cloud architecture teams to develop scalable secure MDR ingestion and response pipelines.

  • Track and assess updates to CSP platforms (especially Microsoft and AWS) for changes to APIs data schemas or security service enhancements that impact integrations.

  • Support development of roadmap and business cases for support of additional platforms (Oracle OCI Alibaba Cloud).

  • Represent cloud integration strategy in cross-functional planning release readiness and GTM initiatives.

  • Enable internal sales partner and operations teams by delivering clear guidance product collateral and positioning around CSP MDR capabilities.

  • Monitor competitor MDR offerings and partner ecosystems to ensure our solution maintains a differentiated market position.

  • Analyze customer usage data and partner feedback to drive continuous improvement in coverage detection fidelity and integration ease-of-use.

  • Ensure MDR integrations comply with relevant industry frameworks (NIST CMMC ISO 27001) and data handling regulations (e.g. GDPR).

Minimum Qualifications:

  • 3 years of recent product management experience in cybersecurity cloud security or threat detection/response.

  • Demonstrated experience with Microsoft and AWS security services (Defender suite Sentinel Security Hub CloudTrail GuardDuty).

  • Familiarity with MDR or XDR platforms and their integration with CSP environments.

  • Technical proficiency in API design telemetry formats (JSON Syslog) and security information flow.

  • Bachelors degree in Computer Science Information Security or related field.

Preferred Qualifications:

  • Certifications such as: Microsoft Certified: Azure Security Engineer Associate AWS Certified Security Specialty Google Professional Cloud Security Engineer

  • Experience in threat intelligence SOC operations or SIEM/XDR implementation.

  • Familiarity with compliance/regulatory standards including CMMC NIST 800-171/53 ISO 27001.

  • Experience designing or supporting integrations in event-driven serverless or microservices environments.

  • Working knowledge of response orchestration tools and automation platforms (SOAR Logic Apps Lambda etc.).

Key Skills:

  • Strong understanding of public cloud security architectures including cloud-native detection tools (e.g. Defender for Endpoint/Cloud/Identity AWS Config/Inspector/CloudTrail GCP SCC).

  • Ability to distill complex telemetry pipelines into customer-facing value detection coverage alert prioritization response automation.

  • Clear written and verbal communication across technical and non-technical stakeholders.

  • Experience writing technical product requirements defining KPIs and managing backlog/priorities for security-focused teams.

  • Familiarity with event-driven architectures and APIs for security telemetry ingestion (e.g. Event Hubs CloudWatch Logs Pub/Sub).

  • Knowledge of agile product delivery including collaboration with developers and technical program managers.

Key Competencies:

  • Security-first mindset with a passion for defending customers through better telemetry and faster detection-response cycles.

  • Cloud platform fluency Azure and AWS as primary GCP as secondary with awareness of OCI and Alibaba Cloud for future evolution.

  • Threat-centric thinking ability to map integration features to MITRE ATT&CK NIST 800-53 and operational detection strategies.

  • Customer empathy translating security architecture complexity into usable and impactful MDR capabilities.

About Arctic Wolf

At Arctic Wolf we foster a collaborative and inclusive work environment that thrives on diversity of thought background and culture. This is reflected in our multiple awards including Top Workplace USA (2021-2024) Best Places to Work USA (2021-2024) Great Place to Work Canada (2021-2024) Great Place to Work UK (2024) and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction with over 7000 customers worldwide and more than 2000 channel partners globally. As we continue to expand globally and enhance our technology Arctic Wolf remains the most trusted name in the industry.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility and have recently joined the Pledge 1% Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages including:

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing

Security Requirements


Required Experience:

IC

Employment Type

Full-Time

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