Rental Manager
Rental Manager
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1 Vacancy
Job Description
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Job Description:
Summary
The Manager Rental is responsible for leading the business unit to overall profitability and growth of the rental product line through successful implementation of: marketing sales execution financial responsibilities leadership operations fleet management customer retention development and communication.
Essential Functions
Ensure operational efficiencies across all locations
Oversee day to day coordination of resources both asset and personnel to meet customer needs
Ensure & maintain a safe work environment
Directly responsible for ensuring effective communication between the rental operations and the maintenance operations on a local level throughout the entire BU
Customer Drive profitable revenue growth by maintaining and growing customer relationships
Responsible for overall satisfaction for all internal and external customers
Oversee all customer concerns issues disputes in order to maintain and grow the relationship
Communication Ability to speak to and articulate the performance of the business unit to all aspects of mgmt
Builds constructive and effective relationships with both internal and external customers
Communicates effectively across all functions
Maintains composure when addressing stressful situations
Clearly articulates Ryders product and service offeringsMarketing Drive rental utilization through successful market penetration using sound marketing activities
Oversee all RAM and Rental Counter marketing activities
Activities include successful implementation of business units marketing plans consisting of consumer local regional & national programs as well as the coordination of all the marketing activities of RAMS as well as all rental personnel
Oversee and direct all marketing promotions such as direct mail inbound and outbound telemarketing outside sales efforts weekly blitz activities and maintains constant communication with the Field Marketing Coordinator
Ensure inbound and outbound telemarketing standards are being met at the companys required levels
Drive all RAM and Rental Counter marketing activities
Drive and execute sales events such as blitzes and customer appreciation activities etc.Market share & Penetration React to market changes with a sense of urgency in order to maintain and grow market
Ensure appropriate staffing levels at all full service locations
Anticipate market & customer needs by either moving equipment in or out of locations to meet demands as well as recognize and react quickly to market opportunities
Accurately forecast market potential and current demand to optimize and react appropriately with the fleet and sales forceFinancial Responsible for overall profitability of the rental product line specifically achieving both revenue and margin plans
Directly responsible for maintaining compliance with company local state federal and other regulatory agencies
Ability to forecast monthly quarterly and annual results accurately and timely
Responsible for analyzing and interpreting performance through multiple financial reports and metricsLeadership Ability to manage relationships and build effective teams
Responsible for the overall development and guidance of employees to meet revenue and margin goals
Understand the importance of responsibility accountability and commitment
Ability to effectively manage processes and drive results. Operations & Fleet Mgmt Drive consistency across locations by ensuring proper branding of the Ryder label (i.e. proper uniforms office appearance fleet condition point of sale marketing materials hours of operations etc. )Sales Execution Enforce authority guidelines/ limits for pricing within the rental counter RSRs and RAM sales forces
Maintain competitive awareness and market pricing
Directly responsible for overseeing the execution of the entire plan to close process at all locations
Responsible for sales protocols between all RAMs and Rental Counters including lead generation and follow up
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Ability to build and develop a team
Deals comfortably with senior management
High energy self motivated self directed person with the ability to focus on multiple projects and activities simultaneously and able to thrive in a fast paced team environment
Strong verbal and written communication skills
Qualifications
College degree/Technical Certification required related field of study
Bachelors degree preferred related field of study
Three (3) years or more rental or sales required
Travel
10-20%
#LI-LT #INDexempt #FB
Job Category
Operations and SupportCompensation Information:
Thecompensationofferedtoa candidate may be influenced by a variety of factors including the candidates relevant experience; education including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; position may also be eligible to receive an annual bonus commission and/or long-term incentive plan based on the level and/ for the position are below:
Pay Type:
SalariedMinimum Pay Range:
$80000Maximum Pay Range:
$90000Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits to include medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a @ email address and will never conduct an interview online through a chat type forum messaging app (such as WhatsApp or Telegram) or via an online questionnaire. During an interview Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative please contact Ryder ator.
Current Employees:
If you are a current employee at Ryder please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clickinghere.
Required Experience:
Manager
Employment Type
Full-Time
