Quality and Safety Nurse Staff Specialist, MGB Pediatrics
Quality and Safety Nurse Staff Specialist, MGB Pediatrics
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Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
In collaboration with the site-based MGB Quality team Vice Chair of Quality Assistant CMO for Pediatrics and Assistant CMO for Pediatric Surgery the Safety Nurse Specialist works with MGB leadership and staff in ambulatory inpatient procedural areas and other departments to identify safety risks lead facilitate or participate in projects which reduce risk or improve quality and promote a culture of patient safety and continuous quality improvement. The MGB Quality and Safety Nurse Specialist works very closely with the MGB Inpatient and Ambulatory Physician Quality Directors the MGB Quality and Safety Senior Administrative Manager and Program Coordinator in assisting with the execution of the core MGB Office of the Chief Medical Officer (OCMO) functions within the department including:quality and safety
credentialing and privileging
provider performance excellence (including oversight of OPPE and FPPE)
patient experience
health equity
professionalism
clinician well-being
S/he will investigate triage and analyze safety reports critical events and patient complaints. S/he will identify areas for improvement design improvement actions and coordinate implementation and sustainability in conjunction with pediatric leadership and staff as well as other services.
The MGB Quality and Safety Nurse chairs participates in or assists with the work of MGB quality and safety committees as well as those throughout the hospital and system. The incumbent serves as a resource in pediatric policies and procedures as well as connecting others with existing MGB resources. S/he assists leadership and staff in maintaining compliance with Joint Commission Standards meeting Magnet Re-designation criteria and other regulatory matters.
Qualifications
Follows up on safety reports including the investigation of near miss and critical events and participation in root cause analysis; conducts medical record reviews collects and records data identifies areas for improvements suggest improvement actions to leadership and committees assists in the preparation of reports for department and regulatory compliance and provide feedback to reporters and other staff.
o Provide general project management support for selected MGB Quality and Safety projects. As project manager is responsible for:
o Overseeing tracking and facilitating all aspects of the project.
o Working with leaders of all departments involved in the project
o Ensuring that plans are executed
o Support change among staff to ensure that design and implementation are successful
o Keep leadership aware of bottlenecks and barriers to success
o Work to develop effective reporting and meaningful measurement
o Work to design and implement training programs as necessary
o Supports the MGB Quality and Safety Committees by serving as committee participant or chair where applicable supporting agenda development and follow up and preparing minutes.
o Represents MGB on hospital-wide quality and safety committees Partners groups and Professional Organizations
o Analyzes verifies and interprets QA/QI data including summarizing data for report development.
o Conduct medical record reviews as needed
o Serves as a resource regarding policies and procedures; assisting with the creation and maintenance of MGB clinical procedures and protocols.
o Liaisons with administration providers staff and quality experts across the organization in the identification and mitigation of patient safety risk.
o Participates in hospital-wide quality and safety programs (tracer program Joint Commission Preparation Magnet Re-designation)
o Prepares formal written communications on behalf of the Quality and Safety Team (Newsletter Safety Alerts memorandums reports grant submissions etc)
o Adheres to the MGB patient privacy & confidentiality policy regarding verbal written and electronic patient information.
o Plans and implements educational programs relating to quality and safety
o Works with Quality and Safety Team to submit manuscripts for publication and present at national conferences
Education
Bachelors Degree Nursing required and Masters Degree Nursing required
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
Registered Nurse RN - State License - Generic - HR Only required
Experience
Clinical nursing experience 2-3 years required and Program development/implementation and project management experience 1-2 years required and Nursing leadership experience 1-2 years preferred
Quality improvement and patient safety experience and training strongly preferred
Knowledge Skills and Abilities
- In-depth knowledge of clinical nursing care practices and principles.
- Strong clinical assessment and critical thinking skills.
- Proficiency in developing and implementing evidence-based care plans.
- Excellent communication and interpersonal skills to collaborate effectively with interdisciplinary teams and within nursing.
- Leadership abilities to provide guidance mentorship and education to others.
- Strong healthcare ombudsman skills coupled with financial analytical ability.
- Excellent organization leadership analytics and problem solving skills
- Ability to coordinate and lead complex system projects
- Working knowledge of quality improvement and patient safety concepts
- Ability to conduct and document detailed patient medical record reviews.
- Familiar with state federal and external agency compliance and accreditation requirements.
- Proficiency with Microsoft Office (Word Excel PowerPoint Outlook)
- Demonstrated interest in publication and presentation at National Conferences
- Ability to organize interpret and summarize data; establish and interpret metrics
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Staff IC
Employment Type
Part-Time
