Senior Delivery Manager - Cloud
Senior Delivery Manager - Cloud
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Job Description
Methods
Methods is an established 100m Digital Transformation company part of the Alten Group which over the last 30 years has provided innovative business and digital technology services. We have over 50 active clients many of which have been working with us for more than 10 years.
Since our establishment in 1990 Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens.
Our human touch sets us apart from other consultancies system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.
Predominantly focused on the public-sector Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022.
Headquartered in central London with seven regional offices the company has over 300 colleagues in an organisation centred around distinct portfolio offerings and a further central support services function. Methods delivers multi-disciplinary and full-lifecycle services in a range of specialisms all related to transitioning from monolithic legacy estates to new user-centric cloud and hybrid-based models. The company is a national leader in combining user-centred digital service design with cloud-based open architecture and modern technology services.
Description:
We are seeking a seasoned and well-rounded Senior Delivery Manager to join at an exciting and dynamic time for our Cloud Capability. This role would suit a professional with a strong background in agile waterfall and hybrid environments and who thrives leading complex deliveries.
The Senior Delivery Manager will manage the delivery of Cloud-based deployments and ensure they are governed effectively including supporting account commercial and resourcing activities where necessary. They will maintain the relationship between the client and the delivery team; working with the team to plan manage and deliver user-centred outcomes.
The Senior Delivery Manager will track and communicate progress serving as an escalation point to resolve obstacles and work to deliver within scope on schedule and budget. They will be expected to ensure that delivery is high quality whilst also within cost.
The ideal candidate will have experience across both the public and private sectors with exposure to or experience in consultancy. Strong team building excellent stakeholder management and shrewd business acumen is highly desirable.
Requirements
Responsibilities:
- Being the first point of contact for the client with the wider team needing to be credible and influential in liaising with clients
- Providing direction and oversight to multi-disciplinary teams helping them plan their work remove blockers and progress
- Facilitating transformation and demonstrating the ability to adopt agile waterfall or hybrid delivery practices
- Contribute towards the resource management and staffing of assigned deployments
- Planning and defining delivery scope establishing measurable goals and tangible milestones
- Establishing and maintaining project or delivery timelines and ensuring completion on schedule
- Diagnosing delivery problems initiating action to improve quality of service/delivery and monitoring and reporting on our service provision
- Managing risks assumptions issues dependencies and opportunities
- Taking ownership of senior level issues or escalation identifying paths to resolution
- Actively managing delivery status and communications ensuring transparency to stakeholders and team
- Taking responsibility for ensuring that deliveries are formally closed where appropriate with lessons learned captured benefits reflected and value documented
- Work collaboratively with internal cross-function support teams
- Engage with clients to identify opportunities for expanding delivery and delivering additional commercial value
- Participate in the development of Work Packages/Statement of works in line with client requirements
- The ability to create a welcoming safe and inclusive team environment
Skills:
Essential
- At least 5 years experience working as Senior Project/Delivery Manager within an agile or waterfall environment
- Proven and successful delivery operational or project management experience
- Team leader and consensus builder
- Highly organized detail-oriented and an inherent ability to multi-task
- Excellent client facing and engagement management skills
- Ability to rapidly identify and resolve issues
- Self-motivated with a flexible approach to work
- Strong oral and written communication skills
- Proven experience working with Public Sector clients
- Applied knowledge of Project/Delivery Management methodologies i.e. Agile Waterfall
- Budget and resource management experience
- Strong hands-on experience of harnessing the full suite of O365 Applications
- Must be eligible for Security Clearance
Desirable
- Relevant Industry Certifications:
- Professional SCRUM Master
- Agile Foundation or Practitioner
- PMP Prince II or APM Qualified
- Managing Successful Programmes
- Familiarity with Project and Financial Management Software such as Microsoft Project JIRA Salesforce PeopleSoft Trello
- Understanding of Service Management best practice ITIL
- Operational use of ITSM Products such as ServiceNow Remedy Confluence FreshWorks
Benefits
Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.
By joining us you can expect
- Autonomy to develop and grow your skills and experience
- Be part of exciting project work that is making a difference in society
- Strong inspiring and thought-provoking leadership
- A supportive and collaborative environment
Development access to LinkedIn Learning a management development programme and training
Wellness 24/7 confidential employee assistance programme
Flexible Working including home working and part time
Social office parties breakfast Tuesdays monthly pizza Thursdays Thirsty Thursdays and commitment to charitable causes
Time Off 25 days of annual leave a year plus bank holidays with the option to buy 5 extra days each year
Volunteering 2 paid days per year to volunteer in our local communities or within a charity organisation
Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
Discretionary Company Bonus based on company and individual performance
Life Assurance of 4 times base salary
Private Medical Insurance which is non-contributory (spouse and dependants included)
Worldwide Travel Insurance which is non-contributory (spouse and dependants included)
Enhanced Maternity and Paternity Pay
Travel season ticket loan cycle to work scheme
For a full list of benefits please visit our website ( Experience:
Manager
Employment Type
Full-Time
