Clinic Receptionist
Clinic Receptionist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Were looking for an enthusiastic receptionist to join our team at Cheltenham.
The successful candidate will be playing a crucial part in the day-to-day running of the clinic supporting the overall reception function so that patients are seen safely and swiftly.
Overall Responsibilities are:
- Checking in patients on arrival.
- Preparing and setting up the clinics for the day.
- Opening or closing the clinic.
- Printing doctors clinic schedules and preparing patient notes.
- Booking new consultations follow up appointments and rescheduling patients.
- Billing including insured patients
- Cancellation of appointments as directed by the management team when needed
- End-of-day clinic responsibilities.
- Dealing with phone email and face to face enquires.
- Responsibility of dealing with patients queries.
Candidate Profile:
An accomplished team player with excellent communication skills use of initiative and the ability to work at pace with a high level of accuracy. Good numeracy and administration skills are essential. A fast learner with experience in high-end customer services and an understanding of the importance of the patient journey.
- A team player who has the ability to multi-task prioritise and problem solve.
- A highly engaging individual who can quickly build relationships with patients and colleagues.
- An initiative-taker focused on completing tasks with a high level of accuracy.
- An individual who enjoys engaging with teams and patients. Has good written skills with a high level of attention to detail.
- Demonstrates a professional confident and calm approach - inspiring confidence in the patients and team.
- Commitment to high-quality healthcare and patient journey
Further Information and Company Benefits
- 32 hours per week
- Shift Pattern (Monday - Saturdays between 08:00-19:00 on a rota basis)
- 25 days annual leave
- Perk Box
- Shine Awards
- Employee of the Month
- Birthday Day Off
- Paid Sickness Scheme
- Discounts on Aesthetic Treatments
- Discounts on products
- Discounts on Clinical Treatments
Employment Type
Full Time
