Head of Revenue Operations (f/m/x)
Head of Revenue Operations (f/m/x)
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Job Description
Youve seen the chaos. Bloated tech stacks pointless KPIs siloed functions over-engineered workflows that no one uses. Youve always known theres a better way and now you get to build it.
This role is your RevOps holy grail: the chance to create the kind of SMB and ecommerce GTM engine that just works. Its simple. Its smart. It scales. Youll be both architect and operator leading a high-performance team while personally digging into the work that matters.
Youre joining a company and leadership team that gets it. Youll have the air cover resourcing and cultural support to move fast stay lean and build the high-output RevOps function youve always wanted. You report directly to the VP of RevOps your thought partner your amplifier and your sparring partner.
What Youll Own
- Lead & Scale the Team: Grow and guide Sales Ops CS Ops Systems and BI with clarity decisiveness and high standards defining what great RevOps looks like.
- Own Sales & CS Operations: Manage the full revenue funnel for SMB and ecommerce simplifying processes across churn renewal and upsell workflows.
- Build & Optimize Processes: Design scalable workflows automation segmentation and compensation structures that drive predictable results.
- Master the Tech Stack: Oversee core GTM systems like Salesforce Chargebee and Planhat eliminating tech debt and ensuring tools enable impact over maintenance.
- Drive Revenue Infrastructure: Partner with Finance Product and BI to own forecasting pipeline accuracy and performance KPIs that drive action.
- Define Metrics & Insights: Develop operational blueprints set meaningful KPIs and lead planning forecasting and territory design for SMB/MM GTM
What You Bring
Must-Haves
- A couple of years in B2B SaaS RevOps with deep experience in SMB and ecommerce revenue engines
- Domain expertise across Sales and CS Ops including lifecycle models segmentation playbooks and comp design.
- Proven track record leading and scaling lean high-performing RevOps teams.
- Absolute fluency in Salesforce Chargebee Planhat and modern GTM tooling.
- Tactical operator at heart you can document a process clean a report debug a sync and redesign a flow all before lunch.
- Obsessed with simplification. You dont tolerate overcomplication and you never ship processes you wouldnt use yourself.
Nice-to-Haves
- Some experience with enterprise or mid-market sales motions.
- SQL or Looker/PowerBI/Tableau literacy.
- Experience during M&A or tool consolidation phases is a bonus.
What You Get
- Youre not just getting a job youre finally getting the environment youve been waiting for.
- A leadership team that gets RevOps and gives you the freedom to move fast and break the right things.
- A RevOps org that is respected trusted and embedded across GTM not an afterthought or ticket queue.
- A culture that values builders not blockers.
- Full support to get the tooling headcount and resources you need to win.
- And best of all a team of smart ambitious low-ego people who care deeply about doing things right.
What This Role Is NOT
- Not a programme manager.
- Not a consultant.
- Not a talker.
- Not someone who needs permission to fix whats broken.
- If youve been waiting for a team that values simplicity clarity and real impact you just found your home.
Employment Type
Full Time
