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Job Description:
The Account Manager is responsible for maintaining and expanding relationships with assigned clients ensuring long-term engagement and satisfaction while identifying new business opportunities. This role combines sales expertise relationship management and a deep understanding of IT products and services. The Account Manager acts as the main point of contact between the company and its clients ensuring successful delivery of solutions that align with customer needs. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products for key major accounts.
Key Responsibilities
Build and maintain strong long-term relationships with key accounts
Serve as the lead point of contact for all customer account management matters
Understand client needs and business objectives and propose appropriate IT solutions
Coordinate with technical and project delivery teams to ensure seamless service delivery
Develop new business with existing clients and/or identify new opportunities
Prepare sales reports forecasts and account status updates
Ensure timely delivery of products and services
Negotiate contracts and close agreements to maximize profit
Handle client escalations and resolve issues effectively
Monitor account performance and ensure client satisfaction
Leverage SAP Solutions Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions LOB solutions (CRM SCM SRM et. al) and technology solutions (Business Analytics Mobility Database and Technology etc.
Sales Excellence Sell value.
Demonstrates leadership skills in the orchestration of remote teams.
Ensure account teams and Partners are well-versed in each accounts strategy and well-positioned for all customer touchpoints and events. Maximize the value of all sales support organizations.
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:
- Bachelor Degree equivalent
WHAT YOU GET FROM US:
Ready to define your own successAt Appcentric we empower you to do just that! A career with us centered on SAP innovation provides endless possibilities. Were dedicated to fostering your ideas and growth recognizing your unique talents and ensuring you find a strong sense of purpose in a fun flexible and inclusive workplace.Dont just dream of success make it happen. Apply to Appcentric today!
Full Time