At LinkedIn our approach to flexible work is centered on trust and optimized for culture connection clarity and the evolving needs of our business. The work location of this role is hybrid meaning it will be performed both from home and from a LinkedIn office on select days as determined by the business needs of the team.
LinkedIns Workplace Teams vision is to empower how LinkedIn and the world works by enabling belonging through workplace experiences. We are responsible for designing and delivering facilities and services that reflect LinkedIns culture to create an environment where people love to come to work interact with their colleagues and deliver exceptional results. We are looking for a Sr. Manager of Workplace to lead Operations across India who will be focused on service delivery enabling the business talent development and data sourcing and analysis. In this role you will be responsible for developing regional strategies processes and best practices that will improve employee experiences in our environment. This will require partnership with key business stakeholders to understand their plans and strategies and the ability to translate those findings to space services and program requirements. To achieve our vision we are looking for someone who is forward-thinking has a passion for disrupting the status quo and is excited to rethink the workplace. You will lead and develop a team responsible for service delivery of workplace and property management 3rd party vendor management programs and projects. You will establish strong partnerships with stakeholders across the business including Global Sales Engineering Legal Finance HR and Communications. This role reports to the Director of Workplace APAC Operations.
Qualifications :
Responsibilities:
- Understand regional business strategies and translate them to Workplace requirements with the objective to deliver necessary space and services proactively.
- Directly manage & develop a team to create synergy across the region and deliver consistent levels of employee experience.
- Management responsibility for the development & execution of the Regional operational plans strategies projects and budgets.
- Directly oversee the delivery of workplace services including facility management space management office services reception services project management and partner with program leaders to deliver hospitality (food and beverage events) and transportation programs across the region.
- Oversee regional performance of the IFM provider ensuring consistent service delivery SLA/KPI compliance and alignment with workplace standards to drive operational excellence.
- Participate in the development and delivery of efficient and intelligent sustainability and wellness initiatives that make measurable progress towards our commitments on carbon reduction zero waste and other resource conservation initiatives.
- Operate as the liaison cross-functionally for all Workplace Services functions with our stakeholders.
- Proactively stay informed of latest trends such as AI industry smart-technology and other relevant factors that affect workplace effectiveness.
Additional Information :
Basic Qualifications:
- 7 years of experience in facilities management or workplace operations
- 5 years of experience in people management
- BA/BS Degree or equivalent experience
Preferred Qualifications:
- Financial management specifically budget planning accrual accounting and reconciliations
- Extensive experience leading partnerships with outsourced service providers and vendors to provide effective solutions
- Superior written and oral communications skills and highly effective at building trust and interpersonal connections
- Demonstrated success influencing at all levels of the organization
- Proven ability to develop and execute complex projects on schedule and on budget
- Comfort navigating and leading through ambiguity and change
- Contract management and negotiation
- Tools and systems like Microsoft 365 SerraView AutoCAD and mechanical electrical network audio-visual systems operations BMS security control and emergency response systems
- Process development and communications with emergency response and business continuity
- Relevant certifications including but not limited to FMP CFM MCR SLCR etc.; or PMP Certification or relevant experience leading projects or LEED Certification in building design and construction interior design and construction building operations and maintenance
- Curious flexible creative strategic thinker
- Service leadership and talent development
Key Skills:
- Thought Leadership
- Data Driven Approach
- Change Management
- Innovative Mindset
- Communications
- Influence & Collaboration
- Facility Management
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No
Employment Type :
Full-time