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The Analyst supporting written Client Relations/Senior Investor inquiries and concerns will ensure Firm compliance with regulations governing the handling of Client Complaints.
The primary function of this position is to ensure Firm compliance with regulations governing the handling of Operational Client Complaints.
They are responsible for investigation research and resolution of a large volume of assigned cases in a formal written format to communicate the firms decision to the client.
This position may also be responsible for various operational responsibilities within Client Relations including Settlement processing Privacy Opt Out processing and incoming telephone calls other projects may be assigned on an as-needed basis.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
Contract