MultiVersity Housing Partners (MVPM LLC) is looking for a Full Time Assistant Property Manager in Pittsburgh PA to join its growing team.
Are you looking to join a dynamic team that is going to change the way that Property Acquisition and Management is performed in the Multifamily industry Do you have an entrepreneurial spirit and passion for the industry If so we have an opportunity for you.
We are seeking to add an innovative and driven individual that wants to get involved and grow with us. This opportunity is to oversee a new acquisition near downtown Pittsburgh. The property will undergo renovations and be positioned as a high profile luxury apartment community in a desirable location.
Essential Job Functions
Major responsibilities consist of:
1)Tenant Experience
- Handle escalated customer complaints.
- Implement tenant retention programs.
- Oversee the development of community and a sense of belonging.
2)Accurate Reporting Accounts Payable and Receivable
- Assist with collection procedures beginning with the filing of applicable summons; serve as a liaison for collection agency inquiries.
- Assist with late notices and eviction notices procedures.
- Assist with utilities overage charge-backs.
3)Leasing and Marketing
- Maintain positive resident relations through outstanding service.
- Oversee and execute the company reputation management platform for the property.
- Develop the leasing and marketing plan to include marketing budget leasing tiers and strategies.
- Conduct phone online and in person sales with prospective residents and renewals
- Develop plan budget & execute all leasing events & includes creating monthly calendars and schedules for the leasing and marketing staff.
- Shop competitors properties
- Compile and submit weekly and daily reports; Compile and submit accurate and up to date market survey.
- Analyze all market data and create comprehensive sales plans and strategies that set the property to a competitive advantage over the competition.
- Head up the social media presence and marketing outreach for the all companywide social media requirements and standards.
- Lead tours process and close leases maintain accurate lease files and conduct audits.
- Responsible for the properties business to business outreach.
- Responsible for all leasing follow up- telephone online and in person leads.
- Track and analyze traffic on a daily weekly and monthly adjustments based on results.
- Responsible for the properties resident retention plan.
MINIMUM AND PREFERRED QUALIFICATIONS
-EDUCATION
Minimum:
High school diploma or equivalent
Preferred:
Bachelors degree in business or related field
-EXPERIENCE
Minimum:
One (1) year prior Property Management experience (at a manager level) to include basic accounting and Leasing experience.
Preferred:
More than one (1) year prior Property Management experience (at the Assistant level or higher) to include basic accounting and Leasing experience.
Industry Experience Required:
Property Management experience
-SKILLS AND ABILITIES
Minimum:
- Proficient in Google G Suite basic property management software programs and spreadsheet creation
- Ability to lead and motivate staff; Strong people management and delegation skills
- Data entry competencies
- Sales driven.
- Ability to be persuasive.
- Negotiation skills
- Marketing skills and an understanding of marketing techniques
- Excellent customer service skills and ability to resolve escalated customer concerns.
- Ability to use diplomacy.
- Ability to be persistent and collect funds.
- Demonstrated financial skills (working with budgets projecting revenue accounts payable accounts receivable billing and understanding of reports (such as income statements)
- Math skills including working with decimals multiplication fractions and division.
- Accounting skills and an understanding of debits and credits
- Detail oriented
- Analytical skills
- Focused energetic and enthusiastic; Ability to thrive in a fluid demanding and fast growth culture.
- Ability to read general correspondence in the English language.
- Strong verbal and written communication skills (as appropriate to the role) in the English language; Ability to communicate effectively with management co-workers and property management staff.
- Excellent time management skills
- Ability to prioritize control and follow through on job responsibilities.
- Ability to work under deadline pressure and meet multiple deadlines.
- Strong organizational skills
- Ability to work with confidential information.
- Understanding of Fair Housing
- Understanding of maintenance issues
- Understanding of compliance issues (i.e. building codes licenses etc.)
- Ability to respond to emergency situations.
- Ability to build a community becoming involved in local organizations schools etc.
Preferred:
- CERTIFICATIONS
Minimum:
Valid Drivers License
Preferred:
Valid state-specific Real Estate License CAM designation or CPM designation.
TRAVEL REQUIREMENTS
Occasional overnight travel
PHYSICAL REQUIREMENTS
Ability to sit for long periods of time.
Ability to use hands and fingers.
Ability to speak see and hear.
Ability to think concentrate and communicate.
Ability to reach bend stoop push and pull.
Ability to lift up to 10 pounds.
Ability to walk and climb stairs.
WORK ENVIRONMENT(List standard conditions and any applicable hazards.)
The work is conducted in a temperature-controlled office environment with moderate noise off site activities may be required.
This job description is not inclusive and may change with or without notice.
Computer and Software Skills
Microsoft Office
Excel skills
Adobe
Publisher
Google Apps
Realpage Appfolio Entrata
Advanced social media Knowledge
MultiVersity Housing Partners offers very competitive pay commensurate with background and responsibilities plus a benefits and perks package that supports career engagement growth good health and connection with teammates and our communities.
EOE (MultiVersity Housing Partners is an Equal Opportunity Employer)