Branch Manager - Commercial Grounds Maintenance
Branch Manager - Commercial Grounds Maintenance
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Salary Not Disclosed
1 Vacancy
Job Description
Job Purpose
The Commercial Grounds Branch Manager is responsible for overall planning and performance of a Commercial Grounds Management Branch. This position is responsible for various Administrative and Management functions to support their position some of which include the management of Account Managers Production Managers Enhancement Manager and Enhancement Designer/ must be an effective leader have a solid work ethic inspire others and have a good understanding of Commercial Grounds duties may be required as directed by the Regional Director. This position is a supporting position for the Regional Director
Responsibilities include but are not limited to:
Management
- The duties of the manager consist of implementing all policies and procedures as they relate to CRM administration enhancement design installation and commercial grounds production managers.
- Balancing the need to produce good quality work through the Account Manager and Production Manager while also making a profit utilizing tools such as KPI reports.
- Development of positions from Level II- VI through training and coaching with assistance from the Regional Director Operations Managers and the Recruiter.
- Team cohesion within the Branch.
- Facilitate bi-weekly branch meetings with a set agenda that is submitted to the Regional Director.
Horticulture
- Implement and supervise all aspects of horticulture on job sites through its Account Manager and Production Manager teams.
- Continually improving horticulture knowledge through continued education seminars and by seeking out Universities and industry leaders.
Administration and Accounting
- Purchasing invoicing inventory billing and collections for the Branch.
- Review open work order reports and close out appropriately.
- Measure record and submit monthly branch inventory to Controller.
- Budgeting and cost controls for branch.
- Use company systems to forecast and effectively communicate labor and material budgets for all crews as a guide for production.
- Act with initiative to ensure the integrity of data provided to the accounting system (BOSSLM mobile timesheets inventory and work orders)
- Work with Regional Director Operations Manager and Production Managers to manage equipment inventory and ensure accurate record keeping.
- Act with initiative to see that accounting policies and procedures are being followed consistently.
- See that all Operations related entries are made using BOSSLM for effective communication scheduling and tracking of job issues.
Personnel/Production
- Oversite of Production Managers performing interviews hiring orientation training procedures performance reviews and terminations.
- Management of seasonally adjusted headcount and budgeted vs. actual hours using tools such as KPI reports and experience with the assistance of the Regional Director.
- Utilize BOSSLM (Gantt/OLAP) reports to forecast fluctuating human resource needs on a seasonally adjusted basis within the Branch.
- See that monthly budgeted hours are forecast and acted upon with initiative by each Production Manager within the branch and direct them in making necessary adjustments.
- Implementation and management of general safety program with guidance from the Regional Director Operations Manager and Recruiter.
Sales and Services
- Engages in effective customer relations both directly and indirectly through the Account Manager team communicating effectively fostering resolution to customer needs and representing the company in a customer-centric way.
- Promptly address clients concerns and maintain excellent client relations both directly and indirectly through the Account Manager.
- Possess a strong client relationship both directly and indirectly through the Account Manager to retain a minimum of 95% of Commercial Grounds Management Contracts.
- Review any needed price increases and approve all contract renewals in your Branch to present to the Regional Director for any additional signatures when required.
- Promote Enhancement sales for the company both directly and indirectly through the Account Managers and Enhancement branch will have a sales goal for each year that is set by the Regional Director.
- Promote Commercial Grounds Management sales for the company both directly and indirectly through the Account Manager branch will have a sales goal for each year this is provided by the Regional Director.
- Understand BOSS and required reports to track Commercial Grounds Management sales pipeline contract retention and enhancement sales.
Miscellaneous
- Coordinate and communicate with other Managers to promote the overall advancement of thecompany.
- Ensure Branch lockup/security.
- See that repairs are made to facilities and assets in a timely manner using approved vendors and within company guidelines.
- See that all vehicle and equipment repairs are made in coordination with the Branch mechanic and Operations Manager.
- Ensure the safe operation of all company owned assets.
- Safely drive company owned vehicles and work with HR to ensure that all company approved drivers maintain a safe driving record by periodically reviewing MVRs as provided by HR.
- Overseeing the continued needed for being at the forefront of the landscape industry.
Provide management of any subcontractors needed both directly and indirectly
Required Skills
Requirements:Requirements
- Must have a 2- or 4-year degree in related field and equivalent supervisory experience (preferably within BLC)
- Must have a hands-on knowledge of ground management and installation procedures.
- Must stay abreast of industry and market specific trends
- Ability to bend and kneel on a continual basis
- Ability to work outside in all weather conditions
- Ability to work around bees poison ivy pollen thorns ice and other environmental risks
- Must adhere to Bland Landscaping Company Inc. policies.
- Must possess and maintain a NCDA pesticide applicators license
- Must have a valid NC Drivers license and maintain a good driving record
- Must have good communication skills and ability to motivate others
- Must assist in training of BLC employees
- Must work well with BLC customers
- Must seek out and be involved with Continuing Education opportunities
- Must network to promote BLC
Branch Manager of Commercial Grounds Management
Required Experience:
Manager
Employment Type
Full-Time
