AdOps Solutions
AdOps Solutions
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Salary Not Disclosed
1 Vacancy
Job Description
As Ad Tech Solutions you will play a pivotal role in the success of the Partnership team by being a platform specialist across DV360 CM360 SA360 and resolving platform questions logged via our ticketing system by our clients.
In this role you will onboard and support Google Marketing Platform (GMP) clients driving strong relationships while ensuring they receive best-in-class service and adhering to ticket SLAs and best practices.
Role Responsibilities:
Platform Expertise & Technical Support
Resolve basic platform (CM/DV/SA) questions including user access creative approvals and
spend issues.
Complete account build tasks (e.g. Advertiser creation linking floodlight/audience creation)
for platform onboarding and implementation.
Ability to complete scorecards and basic audits for GMP products
Qualifications :
- Expert Platform Knowledge Maintain up-to-date certifications across all GMP platforms (DV360 SA360 CM360) and GA4 ensuring alignment with Jellyfishs GMP certification requirements.
- Process & Efficiency Adhere to best practices in service delivery efficiently managing and resolving tickets within SLA timeframes through strong prioritization and time management skills.
- Collaboration Actively contribute to a supportive high-performing team environment fostering knowledge sharing and teamwork.
- Client-Centric Approach Develop a deep understanding of client challenges demonstrating a solution-oriented mindset and strong client-facing capabilities.
- Communication Exhibit clear concise and effective communication skills to identify challenges articulate solutions and engage with stakeholders at all levels.
- Accountability & Ownership Work independently while maintaining strong collaboration within a team ensuring reliability responsibility and timely task completion.
- ENGLISH PROEFICIENT (UPPER INTERMEDIATE LEVEL AT LEAST).
Note: We emphasise skills expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team we invite you to apply today with your resume in English
Additional Information :
Join Jellyfish and experience a workplace where we prioritise your growth celebrate your contributions and empower you to tailor your work environment to suit your needs.
Savings fund: Youll save 5% of your monthly income and Jellyfish will contribute the same amount you save to your savings fund.
Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.
Growth Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn with unlimited online courses
Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.
Unfortunately there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish or if you suspect any fraudulent activity please report it to .
#LI-Hybrid
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
