Director, Program Management
Director, Program Management
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Job Description
Calling all innovators - find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Director Program ManagementWhat does a successful Director Program Management do at Fiserv
Our Director of Program Management plays a crucial role in driving complex and high-priority projects as well as components of larger programs. This individual will be accountable for ensuring that projects are delivered on time within budget and within defined scope. They will lead and coordinate teams across a matrixed organization overseeing all aspects of a project from initiation to closure. Engaging with various business units including product owners and technical team members the Director of Program Management exemplifies strong initiative and outstanding management skills.
What you will do:
- Own and drive multiple high-impact technical programs ensuring on-time delivery of platform enhancements infrastructure upgrades and engineering initiatives.
- Ensure adherence to agile best practices as needed will lead scrum ceremonies sprint planning backlog grooming to ensure engineering teams deliver efficiently.
- Bridge engineering product and multiple client business and technical teams ensuring alignment on priorities and dependencies.
- Identify and mitigate technical and operations risks.
- Regularly report and present risk progress metrics financials and updates to executive leadership and key stakeholders.
- Oversee third-party relationships ensuring vendors meet SLAs and align with long-term strategy.
- Holds stakeholders accountable for commitments.
- Responsible for the managing project includes understanding and validating estimates cost variance tracking and managing project resources effectively.
What you will need to have:
- 10 years of large program management experience.
- Experience providing communications counsel to business executives and proven ability to present at the executive level.
- Experience in Microsoft Office.
- Bachelors degree or an equivalent combination of education work and/or military experience.
What would be great to have:
- Proficient in MS Project and Azure/Jira.
- Experience working within a large government environment.
- Demonstrated critical thinking skills with the ability to offer options and recommendations for resolving issues mitigating risks and addressing escalated matters.
- Proven experience in communicating with responding to and managing stakeholders.
Important info about this role:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- Ability to travel up to 10% of the time and work weekends/evenings as necessary.
- In order to be considered you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
- This is a full-time direct-hire position and no contract options for unsolicited agency submissions will be considered.
Perks at Work:
- Were #FiservProud of our commitment to your overall well-being with a growing offering of physical mental emotional and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays generous time off policies including Unlimited Recharge & Refuel for qualifying associates and free counseling through our EAP.
- Plan for your future with competitive salaries the Fiserv 401(k) Savings Plan and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical dental vision life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training development certification and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives exchange ideas and elevate careers.
#LI-CR1 #LI-Onsite
Salary Range
$129400.00 - $217900.00These pay ranges apply to employees in New Jersey New York and California. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
For incentive eligible associates the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Companys sole discretion.Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Director
Employment Type
Full-Time
