EHR Administrator
EHR Administrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
A. POSITION SUMMARY
The EHR Administrator is responsible for the configuration maintenance and support of electronic health record (EHR) systems used across First Choice Community Healthcare including Dexis Dentrix and Cerner. This role ensures effective system functionality supports end-users troubleshoots issues and implements upgrades and optimizations. The administrator serves as the primary liaison between IT and clinical/dental/behavioral health departments for EHR-related matters. This is a full-time in person position.
B. ESSENTIAL DUTIES AND RESPONSIBILITIES
EHR System Administration:
Administer configure and maintain Dexis Dentrix and Cerner EHR systems.
Manage user accounts permissions roles and security settings.
Ensure data integrity perform routine audits and resolve discrepancies across EHR platforms.
Coordinate and validate system updates patches and integrations.
Serve as the point of contact for vendor communications issue resolution and support.
Technical Support:
Provide Tier 2/3 support for clinical dental and behavioral health staff using EHR systems.
Troubleshoot and resolve application and workflow issues escalating as necessary.
Maintain diagnostic imaging integrations with Dexis and ensure compatibility with Cerner workflows.
Training and Documentation:
Deliver EHR training for new hires and ongoing education for existing staff.
Create and maintain user guides training materials and knowledgebase documentation.
Lead system orientations during onboarding and during system changes or upgrades.
Workflow Optimization and Reporting:
Collaborate with department leads to streamline clinical and dental workflows within EHR systems.
Analyze user needs and identify opportunities for process automation and efficiency.
Develop and run system reports to support clinical operational and compliance needs.
Project Implementation and Support:
Participate in EHR implementation projects and system expansions.
Assist in change management and communication during system rollouts or transitions.
Support quality improvement and compliance initiatives through data and systems analysis.
Hardware Integration (Dental Imaging):
Support integration and maintenance of dental diagnostic hardware (e.g. digital X-rays intraoral cameras).
Troubleshoot hardware-software compatibility issues related to Dexis and Dentrix.
Required Experience:
Unclear Seniority
Employment Type
Full Time
