Student Services Specialist 121570
Student Services Specialist 121570
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Salary Not Disclosed
1 Vacancy
Job Description
The University of West Florida is an Equal Opportunity/Access/Disabled/Veteran employer. Any individual requiring special accommodation to apply is requested to advise UWF by contacting UWF Human Resources at 850.474.2694 (voice) or 850.857.6158 (TTY). E-Verify is required for employment. All applications for employment at the University are subject to Florida public records law.
Please review job requirements carefully. Failure to submit all pieces of the application may result in disqualification. Applications are accepted on the University of West Florida career site: . For assistance contact UWF Human Resources at 850.474.2694 or .
Employment based visa sponsorship will NOT be considered for this position.
- 40% - Provide customer service via response or outreach from financial aid email account phone calls and Argo Central inquiries to prospective students/parents other departments or outside agencies. - (Essential)
- 30% - Ensures website and financial aid communication content is current and accurate. Assists with various reports that help with processing student files. Collect documentation processing and determining outcomes for Professional Judgments. - (Essential)
- 10% - Work assigned to student reports and other office/administrative duties as assigned. - (Essential)
- 10% - Maintain backup support as needed to include various internal processing tasks special program support and communication campaigns. - (Essential)
- 5% - Assist with technical support for various financial aid systems to include but not limited to testing. - (Essential)
- 5% - Assist with and/or participate in Enrollment/University events as needed. Other duties as assigned based on departmental unit and/or divisional needs. - (Essential)
- Physical Requirements: No unusual physical requirement. Requires no heavy lifting and nearly all work is performed in a comfortable indoor facility.
- Impact of Deadlines:Externally imposed deadlines set and revised beyond ones control. Interruptions influence priorities. Difficult to anticipate nature or volume of work with certainty beyond a few days.
- Standing: Daily
- Walking:Daily
- Sitting:Daily
- Reaching with hands and arms:Frequently
- Climbing or balancing:Occasionally
- Stooping:Occasionally
- Use of hands to handle objects:Daily
- Lifting up to 10lbs:Frequently
- Lifting up to 25lbs:Occasionally
- Lifting over 25lbs:Occasionally
- Talking as express or exchange of ideas verbally:Daily
- Hearing as perceive sound by ear:Daily
- Vision as distinguish colors & depth:Daily
This position requires a criminal background screen.
This position requires fingerprinting.
This position is eligible for veterans preference.
Candidates must apply online through the University of West Florida website: .
Applicants are required to attach a resume cover letter and contact information for three references.
An opportunity to upload these documents will be provided during the application process.
For assistance please contact Human Resources at or email
This position allows eligible veterans and their spouses to claim Veterans Preference pursuant to Section 295.07 F.S.; applicants claiming preference are responsible for providing required documentation on or before the posting deadline date as such documentation is required for eligibility determination. Supporting documentation in addition to the DD214 may be required based on eligibility criteria. For information on obtaining a DD214 visit or call 1-.
At the conclusion of this search if a non-preference eligible applicant is appointed to the position and you are a preference-eligible applicant and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation a written complaint requesting an investigation may be submitted to the Florida Department of Veterans Affairs Division of Benefits and Assistance 9500 Bay Pines Blvd. Room 214 St. Petersburg Florida 33708. Such a complaint should be filed within 60 calendar days from the date that the notice the position has been filled is received by the applicant pursuant to Sections 120.569 and 120.57 F.S.
Prior to filing a complaint it is the responsibility of the preference-eligible applicant to contact the designated Human Resources or other contact person at least one time after 45 days have passed from the final date for submitting an application or the interview date whichever is later in time if the applicant has not received notice of a hiring decision.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
