Reporting to the F&B Manager responsibilities and essential job functions include but are not limited to the following:
- Sets up and tears down service stations
- Taking table orders for all food and beverage from the guests and serve in a professional and positive manner.
- Provides service within Fairmont and Hotel Standards
- Fosters a welcoming culture
- Crisp Efficient Food and beverage service with excellent rapport building provides an experience not just a meal.
- Cash Handling
- Knowledgeable on menus food and beverage Speaks passionately and informatively about the offerings
- Tailors Service flow to the diners needs
- Review daily reports arrival VIP group following up on action items
- Aware of all business within hotel on a daily basis and able to guide guests accordingly
- Work behind the bar as bar server on occasions and to supervise the smooth running of the outlet.
- Attend to all guest requests being constantly aware of anticipating guests needs.
- Ensure smooth running of each table.
- Help to ensure the smooth running of all guests requirements and needs on each table.
- Clear away any used crockery cutlery etc.
- On occasions be allocated to the buffets to check for replenishment cleanliness and respond to guest requests.
Qualifications :
- Minimum 1 year experience in Food and Beverage preferably at a luxury property
- An operational knowledge and proficiency in Point of Sale System an asset
- Excellent written/verbal communication and interpersonal skills
- Strong guest service orientation
- Able to balance a variety of conflicting priorities while providing guest service
Additional Information :
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift
- Frequent standing and walking throughout shift
- Occasional lifting and carrying up to 30 lbs
- Occasional kneeling pushing pulling lifting
- Occasional ascending or descending ladders stairs and ramps
Remote Work :
No
Employment Type :
Full-time