Global Freight Coordinator

Galderma is the emerging pure-play dermatology category leader present in approximately 90 countries. We deliver an innovative science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981 we have dedicated our focus and passion to the human bodys largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives we are advancing dermatology for every skin story.

Further supporting our growth and innovation momentum we are establishing a new Global Capability Center in Barcelona to deploy new capabilities to effectively support its global commercial and functional teams. Located in the upscale Eixample District in the heart of Barcelona Galdermas Global Capability Center offers numerous possibilities for professional development such as exposure to global and cross-functional projects and access to global career opportunities.

At Galderma were unique and we embrace difference.

Whether its the unique breadth of our integrated offering that covers Aesthetics Consumer and Prescription products; or our commitment to recognising and rewarding people for the contribution they make working here isnt like anywhere else.

At Galderma we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled direct impact.

We established a new Global Capability Center in Barcelona supporting our global commercial and functional teams. Located in the upscale Eixample District in the heart of Barcelona Galdermas Global Capability Center offers the possibility for professional development through exposure to global and cross-functional projects and access to global career opportunities.

Job Title: JR014710 Global Freight Coordinator

Location: Barcelona Spain. Hybrid

Job Description

This role is responsible for implementing and executing logistics plans processes and policies related to the storage and movement of materials and finished goods. It involves ensuring alignment with logistics optimization goals managing inventory control and supporting logistics operations through continuous process improvement. The position also contributes to the development and administration of logistics programs collaborates with cross-functional teams and plays an active role in driving transformation and enhancing efficiency across logistics practices..

Key Responsibilities

• Champion customer-centric freight execution by ensuring high service levels from both freight forwarders and factories to the markets.
• Monitor and analyze service failures and performance gaps and collaborate with stakeholders to develop and implement improvement initiatives.
• Actively track shipments in transit and proactively address disruptions including network failures geopolitical events and other transport-related issues.
• Drive continuous improvement in customer satisfaction through enhanced visibility responsiveness and alignment of freight operations.
• Collaborate closely with freight forwarders to ensure proper booking processes and adherence to service expectations.
• Identify and resolve root causes of transport inefficiencies such as missed pickups suboptimal routing or vessel scheduling issues.
• Align operational execution with the capabilities and constraints of the shipping network ensuring optimal use of purchased services.
• Serve as a key liaison between internal teams and external logistics partners to ensure seamless freight execution and communication.
• Support the development and implementation of KPIs and dashboards to monitor freight performance and customer service levels.

Skills & Qualifications

• Strong customer-centric mindset with a focus on service level performance and customer satisfaction in a logistics context.
• Proven experience infreight execution ideally with a background in working for or closely with freight forwarders.
• Solid understanding offreight booking processes international shipping networks and common causes of transport disruptions.
• Ability tointerpret logistics KPIs and performance data identifying trends root causes and opportunities for improvement.
• Experience inmonitoring freight execution and delivery performanceagainst global logistics standards and service level agreements (SLAs).
• Skilled inproactive issue resolution including managing exceptions delays and geopolitical or network-related disruptions.
• Excellent communication and relationship management skills to act as aliaison between factories freight forwarders and market teams.
• Comfortable working in afast-paced dynamic environment ideally with experience in FMCG logistics service providers or other high-volume service-sensitive industries.
• Familiarity withtransport management systems (TMS)and real-time visibility tools is a strong advantage.
• Strong problem-solving skills and the ability totranslate operational insights into actionable initiatives.
• Fluent in English; additional languages are a plus. supply chain operations and industry best practices
• Certified Data Management Professional (CDMP): Certification from DAMA International is a plusTechnical Guidance and Mentoring
• Technical proficiency in data management systems (ERPs and data governance tools)
• Bachelors degree in Data Management Information Systems Supply Chain Management Business Administration or a related field

What we offer in return

This role offers a unique opportunity to join a fast-growing global logistics team that has evolved from a small group into a key operational function. Youll work hands-on with industry-leading tools like TMS real-time visibility platforms and geofencing while collaborating with top logistics partners such as KuehneNagel CEVA and DHL. The team is deeply involved in daily execution not just high-level reporting and is actively shaping the future of freight operations. With multiple career pathsranging from logistics quality and warehousing to systems and control tower leadershipthis role provides strong potential for growth including future leadership positions across global regions.

Next Steps

• If your application is successful and your profile is a match we will invite you for a first virtual conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager
• The final step is a panel conversation with the extended team

Our people make a difference

At Galderma youll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism collaboration and a friendly supportive ethos is the perfect environment for people to thrive and excel in what they do.