Senior Business Systems Analyst
Senior Business Systems Analyst
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$ 78198 - 125114
1 Vacancy
Job Description
Join a Great Place to Work Certified Company! Consumers Credit Union (CCU) is hiring a Senior Business Systems Analyst to join our Enterprise Systems team!
As a Senior Business Systems Analyst youll serve as a key liaison between business teams IT and vendors ensuring our systems are running smoothly efficiently and securely. You wont just maintain systems; youll make them better. This is a great opportunity for someone who enjoys solving puzzles and helping turn big ideas and user needs into smart scalable solutions.
Location: Lake Forest Illinois (hybrid/flexible work schedule 2-3 days/month onsite).Local Northern IL/Southeast WI candidates only!
What youll do:
- Partner with business units to design implement and improve system solutions aligned with CCUs technology strategy.
- Serve as a liaison between users and vendors educating stakeholders on system capabilities and enhancements.
- Manage system support for applications such as SharePoint Creatio (CRM) and Fiserv suite of applications by analyzing tickets providing technical assistance and delivering creative effective resolutions.
- Lead system upgrades and maintenance ensuring vendor capabilities align with business needs; recommend and document enhancements.
- Review release notes and new features to assess benefits and tradeoffs between usability and performance.
- Gather and document requirements for system changes enhancements and incident resolution.
- Support testing efforts by conducting unit tests and supporting user acceptance testing (UAT).
- Stay on top of timelines dependencies and project issues ensuring successful and timely delivery.
- Maintain clear current system documentation and identify when new procedures are needed.
Qualifications:
- Associate Degree in Information Systems Technology or Related
- 2 years experience in Business Analyst or related in a financial institution
- Experience In Lieu of Education:
- 5 years experience as a Business System Analyst or related experience with administrating similar products or systems - Minimum
- Experience with SharePoint CRM (Creatio preferred) Fiserv suite of applications (Nautilus DNA etc.) and other applications.
- Experience with desktop and server operating systems familiarity with technical logs SQL Automation or job scheduling system and Microsoft applications desired.
- Troubleshooting skills and high problem-solving abilities.
- Strong written and verbal skills to communicate with cross-functional colleagues and vendors.
Compensation:
The salary range for this role is $78198 to $125114per year. This role is eligible for an annual bonus opportunity. A specific salary offer considers factors including but not limited to skill sets experience and training licensure and certifications and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case.
Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible HMO and PPO) dental vision spending accounts short-term disability long-term disability life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1000 hours of service and reaching age 20.
For more information about benefit offerings please visit our careers page: CCU
Founded in 1930 and headquartered in Lake Forest IL Consumers Credit Union has $4 billion in assets and serves more than 260000 members making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner but everyone needs people who are in their corner. To learn more visit
Equal Opportunity Employer
CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race ancestry color religion sex sexual orientation gender identity marital status pregnancy age national origin citizenship disability genetic information military status (including unfavorable discharge from the military) criminal or arrest history (unless job related) crime victim status or any other protected characteristic in the recruitment selection training utilization promotion termination or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.
We are committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. If reasonable accommodation is needed to participate in the job application or interview process please contact our Human Resources team at: or .
Required Experience:
Senior IC
Employment Type
Full-Time
