Lead Product Manager, Fraud
Lead Product Manager, Fraud
Posted on :
01-08-2025
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1 Vacancy
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Job Description
Join a Challenger
Being a traditional bank just isnt our thing so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.
How do we get there With a talented team of inquisitive and agile challengers that break through the status quo. So if youre passionate about redefining the future of bankingwhile having funthis could be your next big opportunity.
Our company continues to grow and today we serve more than 670000 people acrossCanadathrough Equitable BankCanadasChallenger Bank and have been around for more than 50 years. Equitable Banks wholly-owned subsidiary Concentra Bank supports credit unions acrossCanadathat serve more than six million members. Together we have over$125 billionin combined assets under management and administration with a clear mandate to drive change in Canadian banking to enrich peoples customers have named our EQ Bank digital platform () one of the top banks in Canada on the Forbes Worlds Best Banks list since 2021.
Equitable Interview
As we continue to scale our team candidates selected for our comprehensive interview process may be considered for a different level either higher or lower based on their interview performance. This equitable hiring approach allows us to ensure that talented individuals from a variety of industries are set up for long-term success within EQBs dynamic growing goal is to support candidates in building lasting careers rather than relying solely on perceived experience. The hiring committee will thoughtfully assess each candidates skills and potential and adjust the level of the role as needed to create the best possible fit.
Purpose of Job
Reporting to the Senior Director of Product Digital Banking the Lead Product Manager will take full ownership of the strategy vision and execution of our capabilities in fraud detection mitigation and AML. This role requires independent leadership in shaping product direction driving cross-functional alignment and delivering innovative solutions that support business growth and exceptional customer experiences. The Lead Product Manager will mentor and influence teams across Product Engineering and Design to execute high-impact initiatives aligned with the banks strategic objectives.
This is a critical area of investment as we scale and the role is high-impactfocused on keeping our customers safe our operations efficient and our approach future-ready.
Youll lead strategy and execution across fraud mitigation detection case management and automationpartnering deeply with Engineering Risk Fraud Operations and Data Science. The ideal candidate has strong product instincts and technical orientation experience in fraud or AML comfort working with machine learning systems and high curiosity around AI.
This role is well-suited to an experienced Lead PM or a high-performing Senior PM ready to take on broader scope and leadership over time. Theres strong growth potential hereto shape product thinking across servicing and risk and eventually step into a Group Product Manager role as we scale.
Lets talk about the main activities:
- Own and Drive Product Strategy: Define and execute the strategic vision and roadmap for Core banking products ensuring alignment with business goals and customer needs.
- End-to-End Product Ownership: Lead the entire product lifecyclefrom discovery to delivery and optimizationensuring measurable business outcomes.
- Strategic Influence: Collaborate with senior leadership to prioritize initiatives that drive customer engagement deposit growth and operational efficiency.
- Cross-Functional Leadership: Serve as the key decision-maker for product initiatives leading alignment between Engineering Design Operations Compliance and Marketing.
- Market Leadership: Identify market opportunities through competitive analysis customer feedback and industry trends to inform product innovation.
- Advanced Product Roadmapping: Develop and maintain a strategic theme-based product roadmap that balances near-term deliverables with long-term vision.
- Data-Driven Decision Making: Leverage data and customer insights to make informed product decisions and measure product success.
- Stakeholder Influence: Effectively influence senior stakeholders and cross-functional teams without direct authority to gain buy-in for product initiatives.
- Mentorship (Without Direct Reports): Act as a thought leader and mentor within the product team guiding Product Managers in best practices and strategic thinking.
Lets talk about you:
- Education: Post-Secondary Degree in Commerce Management Economics Finance Engineering Computer Science etc.
- MBA or other graduate degree a plus and/or
- 6 years of product management experience ideally in Fintech or Digital Banking
- Experience in fraud AML risk or security product domains
- Strong understanding of machine learning systems especially for real-time detection or anomaly scoring
- Experience with platforms like ThreatMetrix DataVisor Okta or similar
- Experience with deposits/payments/account management/onboarding
- Familiar with Canadian Banking products High-interest savings account/registered products/ GICs/ Payment solutions (AFT/eTransfer/Bill payments)
- Understanding of APIs and integration between backend and frontend
- Basic understanding of cybersecurity principles
- Payments and fintech knowledge (New payment infrastructure like RTR/Interac Instant)
- Experience in working closely with technology teams in all aspects of SDLC (requirements development testing) including vendor teams
- Comfortable collaborating with data science and engineering teamsable to bridge technical and business conversations
- Understanding of workplace collaboration tools to achieve efficiency
- Proven track record of delivering customer-facing service enhancements on a large scale
- Familiarity with user experience & design principles specifically for digital interactions
- Strong attention to detail
- Proven ability to initiate and execute projects
- Good verbal and written communication skills
- Project management experience
- Enthusiastic thorough inclusive and results-oriented; ability and desire to help others thrive in a dynamic team-oriented environment
- Deep passion in first class customer experiences innovation and delivering software
- Excellent verbal and written communication skills ability to communicate on a broad spectrum (from deep technical discussions to high level executive vision)
- Work experience in facilitation and fact-based problem solving to resolve complex issues and drive actionable outcomes
- Experience in a technology company or top-tier technology consulting firm
What we offer For full-time permanent roles
Competitive discretionary bonus
Market leading RRSP match program
Medical dental vision life and disability benefits
Employee Share Purchase Plan
Maternity/Parental top-up while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Annual professional development allowance and a comprehensive Career Development program
A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from Equitable Banks additional office space located at 2200-25 Ontario Street Toronto ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyones diverse experiences and tandem with that commitment we support and encourage our staff to grow not just in their career path but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We cant wait to get to know you!
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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