In just three decades ALTEN has emerged as a global leader in Research and Development Engineering Information Technology Services Life Sciences and Network Services. Our footprint spans across 30 countries with over 60000 consultants driving innovation and technical excellence. Trusted by industry giants we have become synonymous with pioneering solutions and unwavering expertise.
ALTEN CANADA a proud subsidiary of ALTEN headquartered in France is committed to serving the Canadian market. With local offices in Montreal and Toronto we bring our global expertise to the forefront of Canadian innovation.
AtALTEN CANADA our consultants thrive on tackling complex and highly technical projects across a diverse range of industries. From Manufacturing to Information Systems IT Automation to Life Sciences Energy to Automotive Rail and Transportation to Telecommunications Aerospace and Defense our commitment to excellence knows no bounds.
Role: Senior Business Analyst Location: Toronto Ontario
Key Responsibilities:
Lead and conduct business analysis at varying levels of detail with relevant stakeholders appropriate to the project and phases of project aligning with OPS Unified Project Management Methodology Enterprise Architecture and Gating Process Agile Systems/OPS Standard Systems Development Methodologies and Service Design Playbook/Digital Service Design Lifecycle.
Conduct comprehensive user research with relevant end-user groups as per Service Design Playbook (e.g. interviews card sorting empathy mapping).
Provide a comprehensive range of I&IT business analysis lead services for diverse business and technology needs including development and maintenance of business relationships and providing ongoing I&IT advice for improvements to/options for business development
Prepare detailed documentation to support Discovery and Alpha phases including journey maps personas user stories etc.
Prepare and advise on business analysis policies processes best practices and standards to promote a comprehensive and consistent business analysis practice within the organization
Conduct ongoing business analysis activities and analysis within all phases of the digital service design life cycle including initial technical requirements detailed plan of business analysis activity business modeling analysis of business transformation new business development and acquired solutions continual refinement of business requirements and identification of significant changes in requirement documentation and maintenance of approved business requirement
Analyse defects and work with relevant parties in resolving of these defects
Support any data migration and related activities as needed from legacy system to new provincial system
Apply re-engineering/lean concepts to promote business improvements through alternative cost effective service delivery approaches.
Must Haves:
Knowledge and experience with the following Fixing Long-Term Act 2021 Digital Service Standard Ontario Design System Service Design Playbook.
Conducting comprehensive user research with relevant end-user groups as per Service Design Playbook (e.g. interviews card sorting empathy mapping).
Demonstrated strong interpersonal verbal and written communication and presentation skills
Applying re-engineering/lean conceptsto promote business improvements through alternative cost effective service delivery approaches
Highly proficient using MS Office products and collaborative tools such as Miro
JoinALTEN Canadaand embark on a journey of endless possibilities where your talents are celebrated and your ambitions are nurtured. Experience the difference of working with a company that values innovation collaboration and excellence in every endeavor.
ALTEN CANADA is committed to promoting diversity equity and inclusion. We strive to provide a work environment where every individual feels welcomed valued and respected allowing them to thrive to their full potential. This includes our dedication to offer accessibility measures to those who require them. Should you require any accommodation during our recruitment process please reach out to us.
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