DescriptionJOB SUMMARY:
Marriott is seeking a visionary technology leader with deep hospitality expertise to transform the guest journey through seamless digital and physical experiences. As Vice President of Mobile Platform Engineering you will lead the development of mobile solutions that elevate service personalize engagement and drive operational excellence across Marriotts global portfolio.
This highly strategic role requires a leader who understands the nuances of hospitalityfrom on-property operations to loyalty-driven guest interactionsand can translate that knowledge into innovative mobile experiences. You will also champion the integration ofGenerative AI (GenAI)to enhance personalization streamline development and unlock new service capabilities.
CANDIDATE PROFILE
Engineering Leadership & Delivery- Lead the design and delivery of mobile platforms that enhance the end-to-end guest experience from booking to check-out and beyond.
- Leveragehospitality-specific insightsto build mobile solutions that support front desk operations concierge services loyalty programs and in-stay engagement.
- IntegrateGenAI technologiesto personalize guest interactions automate content creation and optimize mobile workflows.
- Define and track KPIs for mobile performance guest satisfaction and operational impact.
- Collaborate with UX architecture and product teams to ensure mobile solutions align with Marriotts brand standards and service philosophy.
- Promote a platform-first mindset to drive scalability reusability and operational efficiency across global properties.
- Communicate complex technical strategies in business terms to senior stakeholders across hospitality marketing and operations.
- Foster a culture of continuous improvement innovation and cross-functional collaboration.
Strategic Vision & Culture- Maintain deep knowledge of iOS and Android platforms with a focus on integrating emerging capabilities into hospitality use cases.
- Apply Apples Human Interface Guidelines and Googles Material Design principles to create intuitive brand-aligned mobile experiences.
- Partner with Apple Google andGenAI providersto co-develop solutions tailored to the hospitality industry.
- Define and execute a mobile technology strategy that supports Marriotts digital transformation and guest-centric mission.
- Build and lead high-performing engineering teams with a strong focus on hospitality domain knowledge and mobile innovation.
- Collaborate with senior leaders across hotel operations digital marketing and loyalty to align mobile strategy with business goals.
- Champion professional development including upskilling inAI/ML GenAI and hospitality technology platforms.
- Stay ahead of industry trends in mobile GenAI and hotel technology to inform strategic planning and innovation.
Education Skills and Experience
- 12 years of engineering leadership experience including significant experience in thehospitality industryor related sectors (e.g. travel luxury retail guest services).
- Proven success leading mobile technology teams in building and supporting enterprise-scale systems for customer engagement and operational efficiency.
- Experience integratingGenAI tools and platforms(e.g. LLMs AI copilots content generation APIs) into mobile applications and development workflows.
- Deep understanding of hospitality operations loyalty ecosystems and digital guest experience design.
- Strong background in agile delivery coaching and continuous improvement.
- Demonstrated ability to mentor engineers build career frameworks and develop future leaders.
- Skilled in influencing and collaborating across business and technology stakeholders.
- Technical expertise across mobile and full-stack technologies including:
- Native Mobile (Swift Kotlin)
- Web (React TypeScript Java)
- BLE Headless CMS automation CI/CD
- Cloud platforms (AWS Azure Alibaba Cloud)
- GenAI platforms and tools (e.g. OpenAI Anthropic Hugging Face Vertex AI)
- Experience managing budgets of $25M$50M in direct and indirect costs.
- Preferred experience with IT outsourcing and managed services.
- Graduate or postgraduate degree preferred.
- experiences on a multi-channel stack that spans Mobile Native (Swift Kotlin) NodeJS Java React TypeScript BLE Headless CMS automation tools deployed via continuous delivery infrastructure in a cloud-based environment (AWS Azure Alibaba Cloud).
- Managing budgets in excess of $25 to $50M direct and indirect costs.
- Preferred experience in Hospitality Retail and Marketing related technology and capabilities.
- Preferred Experience with knowledge of IT outsourcing in managed services environment.
- Preferred graduate/post graduate degree.
The salary range for this position is $177000 to $280600 annually. In addition to the annual salary the position will be eligible to receive an annual bonus.
Washington Applicants Only: Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.
All locations offer coverage for medical dental vision health care flexible spending account dependent care flexible spending account life insurance disability insurance accident insurance adoption expense reimbursements paid parental leave educational assistance 401(k) plan stock purchase plan discounts at Marriott properties commuter benefits employee assistance plan and childcare discounts. Benefits are subject to terms and conditions which may include rules regarding eligibility enrollment waiting period contribution benefit limits election changes benefit exclusions and others.
The application deadline for this position is 4 days after the date of this posting July 9 2025.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Chief