Digital Strategy Manager
Digital Strategy Manager
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Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Digital Strategy ManagerWhat does a successful Digital Strategy Manager do
As a Digital Strategy Manager at Fiserv you will lead the digital content creation strategy aligned to our business imperatives and key focus areas increasing brand awareness via digital channels. This role combines technical expertise with creative thinking and outstanding communication skills. You will analyze user data gather requirements initiate projects and execute effective digital marketing strategies ensuring projects are completed accurately and timely across all Fiserv business areas. The Digital Strategy Manager is key to growing our business customer base and improving user experience.
What you will do:
- Collaborate with business marketers to ensure appropriate representation of solutions and capabilities on Fiserv digital properties.
- Create web pages on using Adobe Experience Manager (AEM) CMS.
- Ensure quality web content is responsive across desktop tablet and mobile devices. Manage and monitor website accessibility to ensure ADA compliance standards are met.
- Manage a team of contractors and agency resources to deliver professional-quality content for microsites marketing campaigns and other digital marketing channels.
- Work closely with brand design and editorial teams to ensure excellent online copy and web design.
- Collaborate with product marketing teams business unit marketers and User Experience and Search Engine Optimization (SEO) teams to create world-class customer experiences.
- Analyze and track web traffic and SEO metrics suggesting solutions to boost web presence.
- Monitor market trends digital enhancements new technologies and competition for continuous improvement of web properties.
What you will need to have:
- 5 years of experience with web design
- Experience with CMS environments and HTML coding.
- Proficient in the Microsoft Office suite.
- Bachelors degree or an equivalent combination of education work and/or military experience.
What would be great to have:
- Adobe Experience Manager (AEM)
- Experience working with multiple stakeholders in a fast-paced deadline-driven. environment with proven ability to respond flexibly to changing priorities.
- Experience communicating collaborating and synthesizing feedback across multi-disciplinary teams such as product strategy marketing and/or creative teams.
- Experience in problem-solving and working independently.
- Experience with analytical and project management skills.
Important information about this role:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- Ability to travel up to 30% of the time and work weekends/evenings as necessary.
- In order to be considered you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
- This is a full-time direct-hire position and no contract options for unsolicited agency submissions will be considered.
Perks at Work:
- Were #FiservProud of our commitment to your overall well-being with a growing offering of physical mental emotional and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays generous time-off policies including Recharge & Refuel time for qualifying associates and free counseling through our EAP.
- Plan for your future with competitive salaries the Fiserv 401(k) Savings Plan and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical dental vision life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training development certification and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives exchange ideas and elevate careers.
#LI-CR1 #LI-Onsite
This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Manager
Employment Type
Full-Time
