Automotive Service Advisor
Automotive Service Advisor
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Job Description
Were a fast growing and stable company that is locally owned. Join a team that values you and wants you to succeed. Enjoy your workday alongside others with high ethics. We have a proven record of training and promoting. Were a family operated business with a culture based on respect listening fairness strong values and accountability. If you would like to be among others who share this ethos lets talk to see if were a good fit. Email or call to start a dialog or simply go straight to completing an application.
VOLVO CARS DUBLIN is rising to the top thanks to the amazing people on our team that contribute their skills effort and positive attitude. Our growth and internal promotions have opened up new opportunities in nearly every position. Weve put together a highly motivated and energetic team and looking for someone with the same type of enthusiasm. If this sounds like a good fit then we look forward to you joining our team!
Benefits
- 401(k) Retirement Plan
- Great Medical Benefits
- Dental and Vision
- 5 day work week Monday through Friday
- Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled.
- Ensure the daily inventory of technicians time is consistently sold to service customers.
- Answer technical questions about vehicle problems warranties services and repairs.
- Maintain Customer Happiness scores at or above company standards.
- Reinforces company policies and adheres to company standards.
- Encourages compliance with applicable laws and regulations.
- Maintain good working relationship with factory(s) and foster positive employee relations.
- Collaborate with upper management to make service department hiring and discipline decisions.
- Service Advisorexperience preferred but not required. We will train the right individual. (Volvo experience preferred but not required)
- Organized and friendly personality
- Time management skills
- Fantastic communication skills with your customers
- Professional well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Knowledge of CDK a plus
Required Experience:
Unclear Seniority
Employment Type
Full-Time
