Assistant Director of Financial Aid
Assistant Director of Financial Aid
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Major Responsibilities:
- Provide individual and group financial aid counseling including application assistance and eligibility guidance.
- Deliver exceptional customer service while promoting student advocacy and success.
- Communicate with current and prospective students via email phone text and presentations.
- Monitor Satisfactory Academic Progress (SAP); update records as needed.
- Utilize federal and state systems (e.g. ScholarTrack NSLDS COD) to research and resolve aid issues.
- Maintain accurate student records and assist with data collection and reporting.
- Assist with processing forms for external agencies and coordinating with Financial Aid and Veterans Affairs centers.
- Support outreach events and workshops including orientations and community programs.
- Ensure compliance with FERPA and all federal state and institutional regulations.
- Participate in ongoing training and professional development.
- Other duties as assigned
The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may also be assigned.
Education Experience And Other Requirements
Minimum Qualification:
- An associate degree with 2-3 years of related experience or a bachelors degree with 13 years of related experience.
- Must have a strong customer service focus.
- Requires excellent written and verbal communication strong organizational skills and the ability to manage multiple priorities in a fast-paced diverse environment.
- Knowledge of financial aid regulations and processes attention to detail and the ability to work independently and collaboratively are essential.
- Proficiency with computers internet Microsoft Office (Word Excel Access Outlook and PowerPoint) software required.
Ivy Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Required Experience:
Director
Employment Type
Full-Time
