Posting Summary
Rutgers the State University of New Jersey is seeking a Secretary II for the Call Center Department within Rutgers University Behavioral Health Care. Under direction provides a wide variety of secretarial administrative and general office services to the Call Center program(s). Exercises professional judgment in performance of services and maintains a demeanor complimentary to the program(s). Among the key duties of the position are the following: Completes appropriate internal paperwork (paper or electronic) required by Department UBHC and University. Completes typing assignments with 90-95% accuracy as observed by the supervisor and indicated by feedback from staff. Maintains an accurate filing system to meet the needs of the Department. Performs assigned xeroxing collating and distributing of materials required by the Department. Maintains office supplies and equipment necessary for efficient functioning of Department. Serves as liaison between the office and other departments within the University
Overview
Rutgers University Behavioral Health Care ( UBHC ) established in 1971 offers a full continuum of evidence based behavioral health and addiction services for children adolescents adults and seniors throughout New Jersey. UBHCs 1060 experienced behavioral health professionals and support staff are dedicated to treatment prevention and education. UBHC one of the largest providers of behavioral health care in the country has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient outpatient partial hospitalization screening crisis stabilization family/caregiver support community outreach and case management supportive housing supported employment prevention and consultation employee assistance programs and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police veterans active military teachers mothers of special needs children and child protective service workers. In FY2016 UBHC treated 16199 consumers had 24502 admissions and touched the lives of 19441 individual callers through peer support. In addition UBHC is the primary mental health training resource for the New Jersey departments of Human Services Children and Families and Corrections delivering 16000 trainings each year.
Preferred Qualifications
Proficiency in Outlook preferred. Knowledge of PeopleSoft and procurement policies and procedures preferred.