Director Pharmacy

At CHI Health Mercy Council Bluffs patients are at the heart of our care. Our campus is designed to heal the body mind and spirit of every person in a more comfortable less stressful hospital environment. Our full range of medical services include a new pavilion featuring enhancements in heart and vascular care surgery maternity cancer care and diagnostic imaging.

Director Pharmacy

Location: Mercy Hospital Council Bluffs IA

Pharmacy service operations includes the compounding/dispensing of drugs according to prescriptions issued by a licensed provider providing patient counseling and drug therapy monitoring to ensure patients receive safe efficacious and cost-effective medication therapy. Work includes coordinating scheduling overseeing and assisting professional pharmacists and ancillary department staff in performing drug distribution preparation and associated pharmaceutical care activities.

Work also includes: 1) responsibility for meeting financial objectives in labor revenue and gross margins; 2) implementing performance improvement initiatives; 3) evaluating department effectiveness in meeting clinical/service expectations; and 4) troubleshooting pharmaceutical care issues. If applicable to the assigned facility directs and evaluates the Pharmacy Residency Program and supervises on-site program participants.

Work requires knowledge of the concepts professional standards and methodologies applicable to the pharmaceutical care and of applicable regulatory requirements sufficient to ensure quality and compliant patient care and to exercise judgment and critical thinking in resolving complex issues. The director is expected to apply solid principles of leadership human relations and continuous quality improvement in the overall management coordination and refinement of inpatient pharmaceutical care.

Operations:

• Manages and evaluates the operations programs and resources of the assigned facility to assure the safe and appropriate delivery of patient care achievement of clinical core measurement scores and to ensure that all activities are conducted in a timely and cost-effective manner and in compliance with organizational values professional standards internal policies/standards/procedures and applicable regulatory requirements; participates in the development of and implements new clinical systems/programs to enhance existing services and raise the standard of care for the patient population served; ensures that work unit activities productivity and/or quality indicators are documented in accordance with guidelines; produces and presents reports on key performance indicators and other significant benchmarking metrics; collaborates with other departments to address and resolve problems share information and enhance overall effectiveness/productivity.

Staff Management and Development:

• Plans manages and evaluates the work of clinical and administrative staff in accordance with the content spirit and intent of applicable internal/external regulations and standards for human resource management; identifies adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures that employees are qualified and properly trained to perform assigned job duties; holds regular staff meetings and keeps employees appraised of all matters relevant to successful job performance; makes employment decisions establishes performance standards assesses clinical competency and evaluates employee performance; educates guides counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority.
• This position may serve as the Residency Program Director as applicable.

Regulatory Compliance:

• Ensures that all aspects of clinical operations are conducted and documented in compliance with relevant internal policies standards and procedures and applicable regulatory requirements; assesses on a continuous basis services patient outcomes quality control family/patient satisfaction staffing needs and operational effectiveness to ensure optimal care delivery; ensures that internal controls are sufficient to provide for accurate complete and compliant programs and processes; identifies need for changes in standards programs and services and develops recommendations for consideration by the Leader.
• Keeps abreast of changing regulatory requirements/regulation clinical/professional standards changing customer demographics and competitive industry practices impacting assigned functions as well as organizational initiatives/changes with potential to impact current strategies programs and resources; determines nature/scope of impact on existing activities and determines effective response/solution while maintaining acceptable service levels and work quality.

Performance/Quality Improvement:

• Works with management team to ensure the application of consistent practices relating to internal operations patient care quality of human resources activities and standards; assesses the strengths/weaknesses of the assigned clinical area/facility to identify opportunities and provide recommendations to Leader for new quality/performance improvement initiatives; implements new processes and ensures that performance improvement activities are conducted in a timely and effective manner; ensures that staff receive the necessary on-site training and consultation to enhance their understanding of quality/performance improvement initiatives.

Procedures Development/Implementation:

• Recommends implements and evaluates new/revised procedures guidelines training materials and/or general communications in support of assigned clinical area/facility to ensure consistency with the philosophy/values of the organization and compliance with applicable regulatory/accreditation requirements; reviews training materials prior to assimilation into training curricula; ensures that all clinical and related support activities are fully documented in accordance with the standards and practices of the organization; ensures that employees understand and apply internal guidelines appropriately and monitors compliance with all regulatory requirements.

Short- and Long-Term Planning:

• Participates as a key member of the management team for the assigned clinical function in the development of strategies initiatives and programs addressing matters such as: provision of new services standardization of procedures across the organization increasing market share maximizing resources cross-selling services improving cost-effectiveness of clinical services provided enhancing patient outcomes/satisfaction and other issues of similar complexity and consequence.

Budget Administration:

• Identifies resources needed to accomplish the performance objectives of the assigned facility and participates in the development of the annual operating/capital budget for the overall clinical function; exercises effective cost control by monitoring and adjusting expenses as needed to stay within budget; approves expenditures within defined scope of responsibility; identifies negative variances and develops action plans to document address and effectively resolve in a timely manner; produces complete and accurate financial budget activity and productivity information including variance reports financial projections and other statistical reports; keeps senior management apprised of all issues with potential for budgetary impact.

Bachelor of Science in Pharmacy or Doctor of Pharmacy required
Minimum of 4 years of recent pharmacy (or similar) work experience
Demonstrated change management standardizaon and leadership development skills required
Demonstrated ability to create enthusiasm for new programs and different approaches to exisng programs required
Demonstrated quality improvement competencies required
Demonstrated understanding of ulizaon and producvity in a variety of clinical sengs required

Minimum of 2 years in a leadership posion or pharmacy residency completed or supplemental Masters Degree (MBA
MS MHA etc) preferred
Membership in the ASHP ASCP APHA and/or other professional
associaons is desirable