People Operations & Immigration Specialist

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Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use whether theyre picking up something new or leveling up to stay ahead.

Over 80 million learners and 17000 businesses already learn with Udemy. If youre excited by change energized by learning and ready to have a real impact youll feel right at home.

Learn more about us on our company page.

Where we Work

Udemy is a global company headquartered in San Francisco with additional U.S. offices in Denver and Austin and international hubs in Australia India Ireland Mexico and Trkiye. This is an in-office position requiring three days a week in the office (Tuesday Wednesday Thursday) and flexibility on Mondays and Fridays.

About your skills

• Immigration Expertise: You have a comprehensive understanding of global immigration processes and compliance requirements allowing you to effectively manage visa applications monitor expiration dates and advise on immigration regulations to support our global workforce.

• Process Management: You excel at designing implementing and optimizing HR and immigration workflows that enhance operational efficiency while ensuring compliance with local and international regulations.

• Stakeholder Management: You build and maintain effective relationships with various stakeholders including employees vendors legal teams and internal departments to deliver seamless support through complex processes.

• Data & Compliance: You ensure accurate documentation and data integrity across HR systems while handling sensitive information with discretion and implementing compliance solutions that mitigate risks.

About this role

As a People Operations & Immigration Specialist youll serve as the key point of contact for both HR operations and immigration support creating a seamless employee experience across the employee lifecycle. Youll manage critical immigration processes benefits administration and HR operational tasks while ensuring compliance with global regulations and developing scalable solutions that support our growing international workforce.

What youll be doing

• Manage end-to-end immigration processes including case initiation documentation preparation visa application tracking compliance monitoring; including visa expiration dates and proactively manage renewals to ensure workforce continuity.

• Act as first-line support for employees on immigration matters addressing policy questions and coordinating with external immigration counsel as needed

• Advise recruiting teams and hiring managers on immigration requirements and sponsorship considerations.

• Support people ops administration by processing enrollments changes and addressing employee inquiries.

• Ensure accuracy of employee data in Workday and maintain compliance with local labor laws

• Collaborate with legal teams and vendors to ensure compliance with immigration regulations across multiple jurisdictions

• Identify opportunities to streamline and improve HR and immigration processes implementing scalable solutions

• Partner with cross-functional teams to enhance the employee experience through process optimization

What youll have

• 3 years of experience in HR operations with a focus on immigration plus experience with other COE administration.

• Experience managing immigration cases and strong knowledge of global employment-based immigration processes particularly non-immigrant visas (e.g. L-1A/B H-1B) and immigrant visa matters

• Proficiency with HRIS platforms (preferably Workday) and case management systems along with strong attention to detail and ability to maintain confidentiality with sensitive information

• Experience working in a global cross-functional environment

Why work here

Youll grow here.
Learning is part of the job. Youll get full access to Udemy courses a monthly UDay to invest in yourself and a budget to spend on whatever helps you improve. Many people are diving into AI lately but what you focus on is up to you.

AI is real here.
We use it in the way we learn and the way we work. Youll have the space and tools to experiment apply and get better at using AI in practical ways.

Youll own your work.
We trust people to lead make decisions and follow through. You dont need to wait for permission or layers of approval to have an impact.

Youll build with others.
We collaborate openly and shape ideas together. Everyone has a voice and good thinking is welcomed from any direction.

Youll see your impact.
What you build helps people grow their skills change their careers or find a path forward. Youve got the experience why not use it to help others gain theirs

Bring your curiosity. Well bring the platform and the support. Lets LEARNtogether.

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need making it easy to access the right coverage when you need it most. Benefits vary by region and we encourage applicants to review our US Benefits Ireland Benefits & Turkiye Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits please refer to the information provided during the hiring process.

Information regarding data privacy is available within the Udemy Careers Privacy Notice.