Principal Software Engineer- POS Innovation
Principal Software Engineer- POS Innovation
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Job Description
Toast is driven by building the restaurant platform that helps restaurants adapt take control and get back to what they do best: building the businesses they love.
Toast sits at the intersection of hospitality and data. Every order placed dish served and table turned generates insights that can unlock smarter operations and more personalized guest experiences. By connecting these data points with real-time AI Toast has a unique opportunity to help restaurants run more efficiently empower their teams and deliver hospitality that adapts to each guests needs.
As Principal Software Engineer for POS Innovation youll be a key technical leader in bringing this vision to life. Youll define and build the systems that connect in-restaurant operations with real-time data through LLMs AI agents voice and even video. Your work will drive better service and smarter decision-making helping restaurants deliver exceptional hospitality at scale.
This is a role rooted in innovation and impact. Youll have space to experiment with emerging technologies and incubate new ideas but this isnt a science project. As a leader in Toasts core POS team youll ship new capabilities to production and collaborate across teams to bring them to market.
About this roll* (Responsibilities)
- Lead the design and development of intelligent systems that connect in-restaurant operations to real-time data AI models and emerging technologies like voice and video
- Partner across engineering product and data teams to experiment prototype and deliver innovative features to market ensuring real-world impact and scalability
- Mentor and influence engineers across teams by promoting best practices reviewing designs and helping others navigate ambiguity in high-stakes product areas
- Champion a customer-first mindset ensuring that everything we build supports restaurant staff and improves the guest experience
Do you have the right ingredients* (Requirements)
- 10 years of software engineering experience bringing products to market
- Full-stack engineering approach with the capability to design products that span the full tech stack from data to UI
- Comfortable working in high-ambiguity high-impact environments with a track record of delivering results through experimentation and iteration
- Strong collaboration skills especially in partnership with product managers and design
- Deep focus on customer and guest experience
- Experience (or deep interest) in applying AI technologies to real-world product experiences
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract retain and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters changing needs. Learn more about our benefits at puns encouraged but not required
Diversity Equity and Inclusion is Baked into our Recipe for Success
At Toast our employees are our secret ingredientwhen they thrive we restaurant industry is one of the most diverse and we embrace that diversity with authenticity inclusivity respect and humility. By embedding these principles into our culture and design we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally check out: today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process please contact .
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For roles in the United States It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Required Experience:
Staff IC
Employment Type
Full Time
