F&B Service Expert (M Lounge) - London Marriott Hotel County Hal
F&B Service Expert (M Lounge) - London Marriott Hotel County Hal
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Job Description
POSITION SUMMARY
Explore our very big world
We are looking for a passionate Food & Beverage Service Expert to join our wonderful team at London Marriott Hotel County Hall and our awarded Gillrays Steakhouse & Bar.
Work in Londons most photographed destination!
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself join a team where everyone has a voice. Be inspired by whats possible and discover your own future. Begin your purpose belong to a global community and become the best version of you. At you.
The impact youll make
Breakfast lunch or dinner the best meals arent just made by our brilliant chefs. Theyre made even more memorable by the great service our guests enjoy. As one of our experts youll make sure you know every dish on the menu so you can make recommendations and answer any questions customers may have. Youll make sure their food and drinks are served quickly efficiently and with a smile - and if there are any issues youll deal with them right away. Thanks to you our guests will feel well-fed happy and wanting to come back for more.
What youll do
- Prepare and serve alcoholic and non-alcoholic beverages based on customer orders.
- Mix garnish and serve drinks in accordance with standard recipes and customer preferences.
- Provide exceptional customer service in a friendly and professional manner.
- Take customer orders process payments and ensure a smooth and enjoyable dining or bar experience.
- Maintain cleanliness and organization of the bar area including washing glassware and cleaning surfaces.
- Monitor customer behavior and consumption of alcohol to ensure a safe and responsible drinking environment.
- Restock bar supplies including liquor mixers garnishes and glassware.
- Ensure all health and safety regulations are followed including maintaining a clean and hygienic bar.
- Handle customer complaints or concerns promptly and professionally.
- Work collaboratively with other team members to ensure efficient bar operations.
- Maintain knowledge of current drink trends and bar specials to make recommendations to customers.
- Check identification to verify legal drinking age.
What were looking for
- A warm people-oriented demeanor
- A team-player attitude
- A safety-first approach
- Positive outlook and dependability
This role also requires the ability to move and lift objects weighing up to 50 lbs. In addition youll need to be able to reach overhead and below your knees including bending twisting pulling and stooping and move over uneven or sloping surfaces. Prior to employment well ask you to complete safety training and certification.
Perks you deserve
Well support you in and out of the workplace by offering:
- Team-spirited co-workers
- Encouraging management
- Wellbeing programs
- Learning and development opportunities
- Discounts on hotel rooms gift shop items food and beverage
- Recognition programs
Youre welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to know youre important to us and that youll make an impact in your role and for that youll be appreciated and valued.
LONDON MARRIOTT COUNTY HALL
Embrace history and luxury at London Marriott Hotel County Hall located in bustling South Bank steps away from Westminster Bridge. Occupying Londons former City Hall our hotel embodies the citys storied history and quintessentially British.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Employment Type
Full-Time
