Sales Coordinator - Conrad Los Angeles
Sales Coordinator - Conrad Los Angeles
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$ 28 - 30
1 Vacancy
Job Description
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportiveparental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
The hourly rate is $28 - $30 and is based on applicable and specialized experience and location.
We will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
Join us as aSales Coordinatorand be a part of the newest luxury hotel in downtownLAConrad Los Angeles!Aspart of the billion-dollarThe Grand LAproject this is the 7thConradHotel in the U.S. and the 1stin California.
Located in the most exciting state-of-the-art development in DTLA this luxurious 28-story hotel has over 300 rooms a spa 16000 square foot rooftop with a pool deck over 16000 square feet of event space and 4 food and beverage outlets. This includes a signature restaurant & bar lobby bar pool and in-room diningall in partnership with Chef Jose Andres award-winning restaurant groupJose Andres Group.
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What will I be doing
In this role as the Sales Coordinator you will provide the director and managers of sales with administrative and clerical support including word- processing e-mailing filing data-entry faxing copying corresponding answering telephones processing mail taking notes and/or dictation making travel arrangements and performing other general office duties. Assists on special projects as needed.
The ideal candidate will have a required minimum of (2) years of experience in guest contact areas of the hospitality industry. Hotel experience preferred. Must have one-year previous experience as administrative assistant however preferred in the related field. A high school diploma or equivalent is required a 4-year college degree is preferred. Able to operate office machines and proficient in Microsoft applications is a requirement.
What will I be doing
Ability to handle multiple customer and operational demands with a high degree of professionalism operating often with time sensitive deadlines.
Ability to use time management skills to complete tasks timely meeting required deadlines.
Interpersonal skills to provide overall guest satisfaction for internal/external guests.
Ability to work under pressure and deal with stressful situations during busy periods.
Skilled with the use of multi-line telephones and with voice mail.
Demonstrated Proficiency in the use and operation of computer systems: Word Excel PowerPoint and other systems (i.e. Access Outlook and other relevant programs).
Office machine experience: fax photocopiers with sorting and stapling ability.
Knowledge of alphabetical filing systems.
Excellent communication skills to include the ability to read write and speak the English language to fully comprehend guest requests memos proposals general correspondence and similar written materials.
Responsible for initiating the preparation of proposals and/or contracts using Delphi Microsoft Word and Excel. Examples include revenue calculation sheets correspondence internal forms schedule of events histories.
Copying and distribution of internal/external letters forms bookings contracts resumes schedules and mail.
Answer telephone and assist internal and external guests with requests. Email correspondence directed by managers as needed.
Provide back-up assistance to Lead Coordinator assist with Meeting Broker Cvent Simpleview Starcite and other lead sources.
Assist Site Experience Coordinator with VIP Room Reservations Amenity requests Transportation requests Dining Reservations Spa Reservations Recreation Reservations etc. In addition industry courtesy rates and reservations as requested by managers.
Assist the Sales Managers upon request to conduct site inspections with potential customers visiting guest rooms meeting space and banquet facilities as well as other hotel facilities.
Prepare and process purchase orders and check requests.
EOE/AA/Disabled/Veterans
Required Experience:
IC
Employment Type
Full-Time
