Community Shop Manager Brownhills
Community Shop Manager Brownhills
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1 Vacancy
Job Description
Contract Type
Permanent - St Giles Hospice Shops
Location
Brownhills
Hours
37.5 hours (5 days out of 7) fully flexible 8:55am - 5:05pm trading over 7 days
Annual Salary
24667.50 (Retail Band A)
Exciting News! We are looking to recruit a Community Shop Manager. Have you got a passion for fashion and love working in your local community Then this is the role for you!
As a Community Shop Manager (CSM) for St Giles Hospice you will lead a team of paid staff and volunteers. Youll be empowered to make decisions locally whilst working within a supportive framework. Youll work within and for your local community ensuring that engagement and support is understood and promoted.
Youll have great commercial skills an understanding of why customer service is key and want to be part of a successful team. Ideally youll have previous retail management experience be able to demonstrate strong leadership and have the ability to work with and motivate any team.
Reporting into a Regional Manager you will be responsible for ensuring that your store runs efficiently and delivers a positive financial contribution to the Hospice.
The estate includes 24 shops and e-commerce operation with a turnover of approx. 3million which supports the overall income generation strategy.
For the full job description please click the link below:
Job Description
If you want to have an informal chat about this role please contact Lorraine Ward on
Qualifications
Desirable
Management qualification
Knowledge and experience
Essential
Previous retail management or supervisory experience
Understands of health and safety regulations and has the ability to enforce policies and processes
Ability to plan and priorities workloads and delegate accordingly
Experience in Visual Merchandising
Good written and Outstanding communications skills
Excellent customer focus
Experience of sales management profit and loss
Ability to work of own initiative
Desirable
Local community knowledge
Understanding of charity retailing
Previous line management experience
Experience in achieving goals and identifying opportunities
Has the ability to implement and enforce policies
A desire to work as part of a team to generate fresh and innovative community-based ideas
Experience and/or understanding of Gift Aid processes and procedures
Experience of working with volunteers
Some experience of EPOS systems
Values
Exhibits our hospice values and behaviours
Skills
Essential
Proven customer service skills
Flexible and be able to adapt to change on a daily basis
Able to complete physically demanding work in the form of standing for long periods and moving stock
Ability to lead on all administrative task such a cash handling
Be a keen problem solver
Ability to follow organisational policy and procedures
Has basic ability with IT/Office/SharePoint
Proven ability to work within a team and have effective working
Desirable
Demonstrate an understanding of effective team leadership
Personal Attributes
Customer focused
Willingness to learn
Flexible and adaptive to change
Strong communicator
Good interpersonal skills
Good time keeping & strong work ethic
Conducts themselves in a professional manner
Good organisational skills
Inclusive and diverse in their approach
Empathetic
Team Player
Able to work under pressure
Collaborative
Ambassador for St Giles Hospice
Other requirements
Eligibility to work in the UK
Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Benefits
- 25 days holiday plus bank holidays (Pro-rata for part time employees)
- Group pension scheme matching contributions of up to 8%
- Life assurance scheme up to the state pension age
- Enhanced maternity and paternity benefits
- Enhanced sick pay rising with service
- Access to blue light and charity worker discounts
Health & Wellbeing
- The Hub Wellness Support
- Eligibility for flu vaccine
- Employee Assistance Programme
- Access to Mental Health First Aiders
- Cycle to work scheme
Professional Development
All staff complete a comprehensive induction programme which includes statutory and mandatory e-learning as well as training that is tailored to the individuals need. All staff and volunteers should also attend an induction day.
Regular training and personal development opportunities with internal career progression being a focal point of team growth.
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date however if you apply after the application review date your application may not be considered. We will accept applications until we have successfully filled the role this may be earlier than the closing date.
If you have not heard within 14 days of the application close date then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full please visit you require any further information please email: emailprotected
1)I confirm that the above information is complete and correct and that any untrue or misleading information will give St Giles Hospice the right to terminate any contract of employment offered.
2)I agree that St Giles Hospice may reserve the right to require me to undergo a medical examination. In addition I agree that this information may be retained in my personal file during my employment and for six years thereafter and understand that information will be processed in accordance with the Data Protection Act (2018).
3)I agree that should I be successful in this application an application will be made to the Disclosure & Barring Service/Criminal Justice Information Service (Scotland) for Disclosure. I understand that should the disclosure not be to the satisfaction of the hospice any offer of employment may be withdrawn or my employment terminated.
We make every subject of a DBS check aware of the existence of the Code of Practice and make a copy available on request
Prospective employees will be advised that a criminal record will not automatically exclude them from being appointed.
Information provided by you on this form will be filed for six months and then destroyed if you are not successful.
Required Experience:
Manager
Employment Type
Part-Time
