International Student Advisor

COVID 19 On-Campus Requirements

Prior to May 1 2022 the University required all students faculty staff and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1 2022 but the University may reinstate them at any point.

About Queens University

Queens University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research faculty administration engineering & construction athletics & recreation power generation corporate shared services and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women racialized/visible minorities Indigenous/Aboriginal peoples persons with a disability persons who identify in the LGBTQ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary

A Brief Overview

The International Student Advisor at Queens University International Centre (QUIC) plays a vital role in supporting the academic personal and social success of international students. Through individualized advising and strategic programming the Advisor helps students navigate immigration processes cultural transitions and university systems. This role fosters a welcoming environment that promotes equity inclusion and cross-cultural understanding while empowering students to thrive at Queens and beyond. The Advisor also contributes to the development of services and interventions that build student capacity resilience and community connection.

This position is responsible for providing services for international students workers and their family members through the provision of advice and guidance on issues related to immigration student wellness and academic support services. This position will lead the coordination of activities related to pre-arrival support and orientation for incoming international students. This position is a collaborative role in which the incumbent will work closely with other International Student Advisors Queens University International Centre and Student Affairs staff. This position also directs allocates and supervises the work of other staff.

Job Description

What you will do

• Provides services for international students workers and their family members through the provision of advice and guidance on issues related to immigration student wellness and academic support services.


• Provides advice and guidance on completing Revenue Canada income tax returns to international students and other temporary residents studying or researching at Queens.


• Provides consultation/advice to members of faculty and staff on issues of concern regarding student cultural transition issues related to performance or behaviour.


• Composes comprehensive briefings with the intention of providing pre-arrival orientation and as-needed information advising for incoming international students.


• Develops and delivers programming and/workshops. Revises materials and makes presentations as needed. Recognizes diversity of abilities and adapts content tone medium and style to audience to be inclusive.


• Develops and coordinates pre-arrival and orientation programming. Plans new initiatives for international student support services and programs.


• Represents QUIC by participating in the Canadian network of International Student Advisors through professional international education networks such as the Ontario Association of International Educators and the Canadian Bureau for International Education.


• Assists in developing and implementing short and long-term strategic plans related to transition and success programing for intercultural learners.


• Contributes to QUIC training programs that promote faculty staff and students intercultural skills development.


• Directs allocates and supervises the work of other staff.


• Other duties as required in support of the department and/or unit.

• Four-Year Bachelor Degree or equivalent. In addition requires trade certification qualification or on-going learning to remain ahead of changes in technology or emerging fields.

• More than 3 years and up to and including 5 years of experience.

• Regulated International Student Immigration Advisor (RISIA)


• Satisfactory Criminal Records Check required.


• Vulnerable Sector Screening required.

• Knowledge and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or substantial work experience.


• Provide effective consultation and advice on non-straightforward and/or complex issues.


• Interaction with others requires interpersonal skills and the ability to understand and influence.


• Adapt messages to meet the different needs of different audiences.


• Builds relationships trust and credibility.


• Manage own work train and review the work of the team to see commitments through to completion.
  


• Set work priorities and direction supporting the unit in achieving goals and objectives.
  


• Identify in advance when the intended results may not be achieved and develop a plan to address the gaps.
  


• Actively participate in project team meetings and develop team and unit project plans.
  


• Lead procedural or technological change within a unit.
  
  
• Identify opportunities to improve the effectiveness and efficiency of work processes.


• Seek information and input to fully understand the cause of problems.


• Appropriately assesses risks before making a decision.


• Contribute to the creation and evaluation of possible solutions.


• Take action to remove obstacles and address problems before the impact performance and results.


• Apply equity diversity accessibility inclusion and Indigenization considerations to decision making and planning.


• Promote a work environment that is free from sexual violence harassment and discrimination and the ability to show empathy for those who have experienced trauma.



• Assess the suitability of job candidates and recommend the most appropriate person for hire.
  


• Monitor and assess output and the quality of work from team members and recommend need for formal training or development plans to management and identify possible performance and/or disciplinary issues.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queens is strongly committed to employment equity diversity and inclusion in the workplace and encourages applications from Black racialized persons Indigenous people women persons with disabilities and 2SLGBTQI persons. In accordance with Canadian Immigration requirements priority will be given to those who are legally eligible to work in Canada.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at .