Junior IT Asset Configuration Manager
Junior IT Asset Configuration Manager
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Job Description
Division: Group Technology Solutions (GTS)
Department
The SACM (Service Asset & Configuration Management) squad part of the Technology Service Division in the Euroclear teamisowneroftheAssetandConfigurationManagementprocessesandCMDBdatagovernance;Itactstomakethe Euroclear CMDB based on ServiceNow platform the main information reference for all Euroclear IT services.
Your Part of the deal
Implementation of IT Asset and Configuration management Governance and Processes are amongst key objectives of Euroclear. We have migrated to ServiceNow as supporting platform for the CMDB. We are now moving to implement all the means to ensure data quality in term of completeness and accuracy and enforce the CMDB become the single source of truth for all IT processes. This goes on one side through the setup of proper Governance and Processes and on another side through the implementation of the technical means for data collection and integration. In parallel controls and KPI must be developed and implemented to make visible the CMDB quality level and enforce remediation actions.
Given were current moving from process definition and documentation to operationalization as its Asset and Configuration Manager you ll participate to the Process implementation embedding adherence and continuous improvement. As an illustration this means youll engage with CMDB Customers and Data Providers to setup data Sharing agreements and define associated KPI to ensure data quality. Furthermore you will ensure that these agreements and KPIs are reported and acted upon.
Your Profile
- You have experience with IT Asset and Configuration Management Process (ITIL) and related data Management.
- You are Process and Service oriented and have experience in defining designing documenting and implementing transversal processes with several stakeholders.
- You are able to propose related KPI Dashboard and Control to meet the CMDB quality expectations.
- You have experience with ServiceNow and more specifically with its CMDB implementation.
- You have good communication skills (written and spoken) and have a collaborative mindset.
- You are delivery-oriented result-driven and have a keen sense for priorities.
- Some PowerBI skills are an asset
Please note that this is a permanent position and we do not offer freelance/contract arrangement for the role.
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Required Experience:
Manager
Employment Type
Full Time
